Freelance Community Manager

LikeableNashville, TN

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Overview

Career level

Entry-level

Remote

On-site

Benefits

Career Development

Job Description

Community Managers are more than just freelance support - they're a crucial piece of our social media management puzzle at Likeable and work closely with our full time team to learn the ins and outs of social media and represent our clients. CMs are an extension of our client’s teams and serve as their eyes, ears, and voices on social media.

Essential Job Functions

Respond to questions and comments across clients’ branded social channels during established community management hours ensuring brand voice and a high level of responsiveness is maintained
Adhere to an escalation process to ensure issues and crisis matters are appropriately flagged to all necessary internal and external teams
Assist with scheduling and publishing content in real-time across client social channels in accordance with the client content calendar
Assist in sourcing influencers and brand advocates for potential partnerships for client campaigns
Help identify trends and community insights to be utilized in monthly reports and to inform future strategic and creative direction

Non-essential Job Functions

Directly manage clients' CM needs in the absence of the full time Social Media Manager

Requirements

Available for weekend, nights and holiday shifts, occasional weekday coverage as needed
Strong written communication skills
Interest in social media, with relevant social media experience of up to 2 years preferred.
Experience working with community management tools including Sprinklr, Sprout Social, Khoros (Spredfast), Social Studio, etc. is preferred
Service oriented mindset with a passion to bring brands to life on social media (relevant experience a plus)

Other Skills/Abilities

Detail-oriented
Problem-solver
Team player
Fast learner
Ability to work independently
Creative thinker
Quick thinker
Proficiency in Spanish is a plus

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FAQs About Freelance Community Manager Jobs at Likeable

What is the work location for this position at Likeable?

This job at Likeable is located in Nashville, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Likeable?

Employer has not shared pay details for this role.

What employment applies to this position at Likeable?

The employer has not provided this information. This may be discussed during the hiring process.

What experience level is required for this role at Likeable?

Likeable is looking for a candidate with "Entry-level" experience level.

What benefits are offered by Likeable for this role?

Likeable offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Likeable?

You can apply for this role at Likeable either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.