Front Desk Agent
Courtyard TupeloTupelo, Mississippi
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Benefits:
- 401(k)
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Company Overview
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
Job Summary
Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.
These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am. The ability to be able to work all three shifts is strongly preferred.
Responsibilities:
- Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
- Address all guest concerns and ensure follow up is complete
- Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
- Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.
Qualifications:
- Highly organized.
- Must possess a thorough knowledge of guest service and satisfaction.
- Requires good communication skills, both verbal and written.
- Most tasks are performed in a team environment with the employee acting as a team leader.
- Must possess basic computational ability.
- Must possess basic computer skills.
Benefits/Perks:
- Medical, Dental, and Vision options for full-time employees
- Paid time off and 401(k) for full-time employees
- All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
- Regular opportunities for bonuses
- $250 referral bonus for you and a referred associate
- DailyPay: access to your already earned wages before payday
- Opportunities for upward mobility and growth within the company
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Front Desk Agent Jobs at Courtyard Tupelo
What is the work location for this position at Courtyard Tupelo?
This job at Courtyard Tupelo is located in Tupelo, Mississippi, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Courtyard Tupelo?
Employer has not shared pay details for this role.
What employment applies to this position at Courtyard Tupelo?
Courtyard Tupelo lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at Courtyard Tupelo?
Courtyard Tupelo is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Courtyard Tupelo for this role?
Courtyard Tupelo offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Courtyard Tupelo?
You can apply for this role at Courtyard Tupelo either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.