Front Desk Agent - Boulan And Liberty Park Hotel

Think HospitalityMiami Beach, FL

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Overview

Remote

On-site

Job Description

What You Will Do: Greet, register, and assign rooms to guests in a friendly and courteous manner. Answer inquiries pertaining to hotel services, arcade, waterpark, shopping, dining, and local entertainment.Keep records of room availability and guests' accounts. Compute bills, collect payments and make change for guests. Understand and enforce the hotel company credit policies. Account for all cash and make deposits in accordance with hotel and company policies.Take the initiative to greet guests in a friendly and warm manner.Professionally respond to guest issues and concerns effectively turning a negative guest experience into a positive recovery of those issues. Other duties as assigned.Skills and Experience NeededPrior customer service experience required.Ability to utilize hotel software systems effectively.Friendly and courteous demeaner. High School diploma or GED.

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FAQs About Front Desk Agent - Boulan And Liberty Park Hotel Jobs at Think Hospitality

What is the work location for this position at Think Hospitality?

This job at Think Hospitality is located in Miami Beach, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Think Hospitality?

Employer has not shared pay details for this role.

What employment applies to this position at Think Hospitality?

The employer has not provided this information. This may be discussed during the hiring process.

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