Front Desk Associate

PDK Hotel GroupPortland, OR

$18 - $22 / hour

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Overview

Compensation

$18-$22/hour

Job Description

Be the Face of Hospitality at the Holiday Inn Portland Airport

Love Meeting New People?As a Front Desk Associate at Holiday Inn, you are the first smile our guests see and the lasting impression they take with them. If you enjoy helping others, solving problems, and working in a fast-paced, team-focused environment — we’d love to meet you!

What You’ll Do:

Welcome guests with a friendly, professional attitude.
Handle check-ins and check-outs efficiently and accurately.
Answer phones and assist with reservations.
Provide information about hotel amenities and local attractions.
Resolve guest questions and concerns with care and urgency.
Process payments and balance shift transactions.
Coordinate with housekeeping and maintenance to ensure a smooth guest experience.

What We’re Looking For:

A great smile, positive attitude and strong customer service skills.
Great communication and problem-solving abilities.
Basic computer skills and comfort using multiple systems.
Ability to multitask in a fast-paced environment.
Dependable attendance and flexible availability.
Previous hospitality or customer service experience preferred (but we will train the right candidate!).
Oregon Food Handlers Card Required.

Why Join Our Team?

Competitive pay.
Growth opportunities .
Employee hotel discounts worldwide.

At Holiday Inn, you’re not just checking guests in — you’re creating memorable experiences.

About IHG:

Holiday Inn is part of IHG Hotels & Resorts, one of the world’s leading hospitality companies with thousands of hotels across the globe. We are committed to delivering True Hospitality for Good and creating a welcoming environment for both guests and team members.

Equal Opportunity Employer:

We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected status.

About PDK Hotel Group:

Founded and based in Portland, Oregon, PDK Hotels Group is a privately held provider of property management solutions and hotel development company customized to fit your unique needs.. We provide management of hotel assets throughout the Pacific Northwest (British Columbia, Oregon, Washington, and Idaho sometimes: Southeastern Alaska, Northern California, Western Montana, Yukon).

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FAQs About Front Desk Associate Jobs at PDK Hotel Group

What is the work location for this position at PDK Hotel Group?

This job at PDK Hotel Group is located in Portland, OR, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at PDK Hotel Group?

Candidates can expect a pay range of $18–$22 per hour for this role.

What employment applies to this position at PDK Hotel Group?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at PDK Hotel Group?

You can apply for this role at PDK Hotel Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.