Front Desk & Client Experience Coordinator (Part-Time)
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$35+/hour
Job Description
Location: Brickell, Miami, FL (On-Site)
Schedule: 1-2 days a week (including Saturdays)
Compensation: $35/hour
The Role
We’re looking for a polished, proactive team member to support the daily front-of-house operations of our medical spa. You’ll be the first impression for clients and play a key role in ensuring a seamless, elevated experience.
Key Responsibilities
Client Experience:
- Greet and check in/out clients with warmth and professionalism
- Manage appointment scheduling, confirmations, and reschedules (Boulevard/GHL)
- Respond to calls, texts, and emails promptly
- Educate clients on services, memberships, and pre/post-care
- Support positive review generation and client retention
Front Desk Operations:
- Verify deposits and intake forms prior to check-in
- Process payments and maintain accurate records
- Maintain a clean and polished reception area
- Monitor retail inventory and communicate restock needs
- Support daily opening and closing procedures
Sales Support:
- Confidently communicate treatment packages and memberships
- Identify upsell opportunities and coordinate with the clinical team
- Track daily sales and appointment flow
Requirements
- 1–3 years in medical spa, aesthetics, or luxury hospitality
- Strong communication and client service skills
- Comfortable discussing pricing and closing memberships
- Highly organized and detail-oriented
- Professional, calm, and polished demeanor
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FAQs About Front Desk & Client Experience Coordinator (Part-Time) Jobs at Trivium
What is the work location for this position at Trivium?
This job at Trivium is located in Miami, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Trivium?
Candidates can expect a pay range of $35 (per hour).
What employment applies to this position at Trivium?
Trivium lists this role as a Full-time position.
What experience level is required for this role at Trivium?
Trivium is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Trivium?
You can apply for this role at Trivium either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.