Front Desk Clerk (Hotel)

Carter Support ServicesAtlanta, GA

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Schedule

Full-time

Career level

Entry-level

Job Description

Front Desk Clerk (Hotel)Company: Carter Support ServicesLocation: Atlanta, Georgia

Position Summary

Carter Support Services is seeking a friendly, professional, and dependable Front Desk Clerk to serve as the first point of contact for hotel guests in Atlanta. This role is responsible for delivering excellent customer service, handling guest check-ins and check-outs, managing reservations, and supporting smooth daily front desk operations.

The ideal candidate is customer-focused, detail-oriented, and comfortable working in a fast-paced hospitality environment.

Key Responsibilities

Greet guests warmly and complete check-in and check-out procedures
Manage reservations, room assignments, and guest inquiries
Answer phone calls, emails, and respond to guest requests promptly
Process payments, billing transactions, and maintain accurate records
Address guest concerns professionally and escalate issues when necessary
Coordinate with housekeeping and maintenance teams regarding room status
Follow hotel policies, procedures, and customer service standards
Maintain a clean, organized, and professional front desk area
Support safety, security, and emergency procedures

Required Qualifications

High school diploma or equivalent
1+ year of customer service or hospitality experience (hotel experience preferred)
Strong communication and interpersonal skills
Basic computer skills and comfort using reservation or booking systems
Ability to multitask and remain calm under pressure
Flexible availability, including evenings, weekends, and holidays

Preferred Qualifications

Experience using hotel property management systems (PMS)
Cash handling or billing experience
Hospitality or customer service training or certification

Core Competencies

Customer-focused service mindset
Attention to detail and accuracy
Professionalism and reliability
Problem-solving skills
Team collaboration

Why Join Carter Support Services

Opportunity to work in a guest-facing hospitality role
Supportive and team-oriented environment
Competitive pay and benefits
Training and career advancement opportunities

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Front Desk Clerk (Hotel) Jobs at Carter Support Services

What is the work location for this position at Carter Support Services?

This job at Carter Support Services is located in Atlanta, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Carter Support Services?

Employer has not shared pay details for this role.

What employment applies to this position at Carter Support Services?

Carter Support Services lists this role as a Full-time position.

What experience level is required for this role at Carter Support Services?

Carter Support Services is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at Carter Support Services?

You can apply for this role at Carter Support Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.