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Front Desk Clerk

Concord HospitalityMoon, PA
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Front Desk & Guest Care

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Responsibilities:

As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:

  • Deliver welcoming, professional, and efficient service to every guest.
  • Quickly address guest questions, concerns, and requests to ensure a positive experience.
  • Accurately process charges and payments while following established cash-handling procedures.
  • Serve as a key point of communication for guests, team members, management, and other hotel departments.
  • Stay knowledgeable about hotel programs, special offers, brand standards, and safety and emergency procedures

Benefits:

At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including:

  • Medical, dental, vision, life, and disability insurance
  • 401(k) with company match
  • Tuition assistance
  • Discounted hotel stays
  • Extensive training and career development opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity.

Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer: "We Are Concord!"

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

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FAQs About Front Desk Clerk Jobs at Concord Hospitality

What is the work location for this position at Concord Hospitality?
This job at Concord Hospitality is located in Moon, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Concord Hospitality?
Employer has not shared pay details for this role.
What employment applies to this position at Concord Hospitality?
Concord Hospitality lists this role as a Full-time position.
What experience level is required for this role at Concord Hospitality?
Concord Hospitality is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Concord Hospitality for this role?
Concord Hospitality offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Career Development, 401k Matching/Retirement Savings, and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Concord Hospitality?
You can apply for this role at Concord Hospitality either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.