Front Desk Closer Crunch Fitness Parkland

Position Title: Front Desk

Reports to: Assistant Manager, and General Manager

Compensation: $9/Hour (25 - 35 hours/week)

Requirements: Fluent in English, proficient reading and writing skills, computer skills

Special Skills: Strong customer service skills, passionate about fitness

Responsibilities:

Follow proper closing procedures to ensure the gym is secured, and ready to open for business the next day.

Enroll new members with a "No Pressure, No Hassle" sales presentation.

Present personal training and group personal training packages to all guests during sales presentation.

Perform daily periodic "team cleans" of the facility to maintain the gym clean and clutter free.

Assist with the daily execution of our grass roots marketing campaign including flyer distribution, lead collection and signage placement.

Greet all members & guests with a smile and wish them well as they exit the club.

Check in all members and guests in accordance with company procedures.

Facilitate any messages on club software at member check-in.

Answer phones in courteous, helpful, professional manner.

Communicate special events to members and guests.

Maintain an atmosphere which makes members feel welcome.

Facilitate all member requests or forward to a manager.

Maintain professional dispositions at all times.

Sell retail products.

Schedule member services: tanning, etc.

Facilitate payment of member services in accordance with company procedures.

Know club facility, services, and schedules.

Maintain a clean and organized work area.

Assist in all projects as delegated by club management.

Follow all policies and procedures in the Employee Handbook.

Meetings:

Monthly or Weekly Department Meetings

Employee Training Meetings