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Front Desk Manager

Holiday Inn Express & Suites Sauk CitySauk City, WI

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Job Description

Reports To: General Manager or Assistant General Manager
Scope:
  1. Assists in managing the hotel's operations, maintaining established cost and quality standards.
  1. Establishes a positive atmosphere and guest service attitude.

Primary Responsibilities:

  1. Maintains personal contact with guests and with clients and the community organizations.
  2. Maintains product and service quality standards by conducting periodic inspections, investigating complaints, and initiating corrective action.
  3. Assists in reviewing accounting and management reports.
  4. Compares actual performance to planned performance, identifies variances and initiates corrective action.
  5. Ensures adequate resources are maintained to maximize employee performance.
  6. Ensures front desk positions are filled with qualified personnel.
  7. Ensures established procedures are followed for employment/termination of staff.
  8. Maintains procedures for orientation, training, and development.
  9. Assists in reviewing and approving work schedules.
  10. Assists in monitoring and maintaining procedures for control of supplies, keys, money, and credit.
  11. Assists in monitoring and maintaining procedures for the safety of guests and personnel.
  12. Responds to all emergency situations as needed, including locating and shutting down of gas valves, water valves, fire systems, and elevators.
  13. Possesses a valid driver's license and be able to run hotel-related errands.

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FAQs About Front Desk Manager Jobs at Holiday Inn Express & Suites Sauk City

What is the work location for this position at Holiday Inn Express & Suites Sauk City?
This job at Holiday Inn Express & Suites Sauk City is located in Sauk City, WI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Holiday Inn Express & Suites Sauk City?
Employer has not shared pay details for this role.
What employment applies to this position at Holiday Inn Express & Suites Sauk City?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Holiday Inn Express & Suites Sauk City?
You can apply for this role at Holiday Inn Express & Suites Sauk City either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.