Front Desk Medical Administrative Assistant
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Overview
Job Description
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Job Type
Full-time
Description
Full-Time | Monday-Friday | Primary Care & Dental Clinic
Are you passionate about helping others and making a meaningful impact in your community? Our busy, mission-driven Kim Health Clinic is seeking a dedicated Front Desk Medical Administrative Assistant to join our team. This full-time role offers opportunities for growth, supportive colleagues, and the chance to serve underserved populations in a rewarding healthcare environment. We're looking for someone who is compassionate, organized, and service-oriented-someone who takes pride in creating positive patient experiences every day.
What We Offer
- Full-time schedule: Monday-Friday
- Medical, dental, vision, and 401(k) with company match benefits available
- Opportunities for career growth and development
- A supportive team and a mission-focused workplace dedicated to community care
What You'll Do
As the first point of contact for our patients, you'll play a key role in ensuring smooth clinic operations and delivering exceptional service. Responsibilities include:
- Greeting and welcoming patients
- Scheduling medical and dental appointments
- Answering and managing a high volume of phone calls
- Assisting with patient flow at the front desk and throughout the clinic
- Updating and maintaining medical records
- Learning and using medical and dental Electronic Medical Records (EMR) systems
- Ensuring HIPAA and clinic PHI policies are followed
- Understanding provider schedules and scope of practice for accurate scheduling
- Checking patients in and out
- Reconciling daily patient visit data with staff
- Sending referrals and records accurately and promptly
- Communicating professionally and effectively with patients and staff
- Staying patient-focused, kind, and solution-oriented
- Attending monthly staff meetings
- Occasionally supporting outreach events, health fairs, and community activities
- Using Microsoft Office and basic computer programs confidently
What We're Looking For
Requirements
- Strong interpersonal and communication skills
- Attention to detail and the ability to multitask in a busy environment
- Commitment to service and helping others
- Prior experience demonstrating customer service or administrative skills
- Ability to remain patient, calm, and welcoming
- Basic knowledge of Microsoft Office and computer programs confidently
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