Front Desk/Membership Sales Associate
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Schedule
Full-time
Career level
Senior-level
Compensation
$16-$20/hour
Benefits
Career Development
Job Description
Benefits:
- Free services for your dog
- Bonus based on performance
- Employee discounts
- Opportunity for advancement
Perks and Benefits:
- Competitive hourly base pay + tips ranges from $16.00 to $20.00 per hour based on experience level
- Merit-based pay increases
- Complimentary service membership for your pup!
Who We Are
Scenthound is not your everyday dog grooming shop. We are a revolutionary concept disrupting an outdated industry, focused on the dog’s overall health and wellness, not only haircuts! Our membership-based business model allows dogs to receive routine maintenance and consistent care. At Scenthound, we are a culturally driven, highly collaborative team that prioritizes dog and employee safety. Through our North Star and values, we inspire the dog-human connection by helping dog parents maintain clean, healthy dogs. If you share our values, we’d love to hear from you!
NORTH STAR
We enrich the connection between people and their dogs.
VALUES
Dog First. One Pack. Bring Love. Seek Growth. Make A Difference.
About the Position:
The front desk sales associate is a vital position at Scenthound requiring exceptional customer service, sales and organizational skills. Also includes cross-training in other positions within the dog wellness business.
This position requires:
- Customer service experience (retail, restaurant, hotel, gym)
- Strength to lift up to 70 pounds; stamina to stand for long periods of time
- Reliable transportation
- Willingness to work in a smoke-free environment
- Experience Preferred
Who We Are Looking For:
We are searching for a confident multi tasker who leads with integrity, honesty, and compassion. Is a problem solver, adaptable, detail-oriented, and compassionate dog lover! We are looking for a HANDS-ON leader who can assist in the day-to-day operations of the Scenter with an emphasis on critical KPIs: Average Ticket Value, Rebook Ratio, New Memberships and etc.
Tasks:
- Drive membership sales through health and wellness education
- Prioritize dog wellness and safety
- Uphold quality standards through hands-on participation, employee audits, and training
- Promptly and accurately communicate information from upper management to your team
- Identify when/ where help is needed and provide assistance to keep Scenter on schedule
- Assist in the creation of an environment conducive to teamwork, open communication, and Scenthound values
- Manage client expectations; resolve customer concerns
- Ensure the safety of dogs and team members at all times
- Adhere to Scenthound sanitary and cleaning practices
- Cross-Train in other positions such as dog care and bathing
Skills and Abilities:
- Effective communication with team members and dog parents
- Assisting in leadership, coaching, mentorship
- Assisting in the recruiting, hiring, and creating a happy and effective team
- Problem-solving
- Attention to detail
- Time-management – ability to make an efficient schedule
- Computer/ technology proficiency
- Accountability; hold oneself and others to a high quality of services
Compensation: $16.00 - $20.00 per hour
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Front Desk/Membership Sales Associate Jobs at Scenthound
What is the work location for this position at Scenthound?
This job at Scenthound is located in Birmingham, Michigan, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Scenthound?
Candidates can expect a pay range of $16–$20 per hour for this role.
What employment applies to this position at Scenthound?
Scenthound lists this role as a Full-time position.
What experience level is required for this role at Scenthound?
Scenthound is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Scenthound?
You can apply for this role at Scenthound either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.