Front Desk Monitor

YWCA of Greater HarrisburgHarrisburg, PA

$15+ / hour

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Senior-level

Compensation

$15+/hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

The YWCA Greater Harrisburg has an immediate need for a full time Front Desk Monitor.The Front Desk Monitor serves as the first point of contact for the emergency shelter and plays a critical role in maintaining a safe, welcoming, and supportive environment. This position is responsible for monitoring reception areas, greeting and assisting visitors, and directing individuals to appropriate staff or resources. The Front Desk Monitor operates a multi-line phone system, managing general inquiries as well as domestic violence and sexual assault hotline calls. In addition, this role monitors and operates security systems—including cameras and controlled-access doors—to help ensure the safety and security of residents, staff, and visitors.Position Details:

Schedule: Monday - Friday 4pm-12am
Pay: $15.00/hr.

Successful Candidates Will Have:

Professional attitude and demeanor
Respect, accountability, and inclusivity
Demonstrated de-escalation and problem-solving skills to assist staff in handling a variety of situations.
Ability to respond calmly and professionally to crisis calls and/or walk-ins.
Self-determination, motivation, and initiative
Ability to apply basic skills for effective written and verbal communication
Effective computer skills with proficiency in Microsoft Office Suite
Bilingual ability.

Position Requirements:

2 years of related experience.
Minimum High School Diploma or GED.
Valid driver’s license.
FBI, Child Abuse, and State Police Clearances or ability to obtain.

Why You'll Love Working With Us – Check Out Our Awesome Benefits!

✨ Comprehensive Health Coverage – Medical, dental, and vision plans to keep you healthy🧠 Employee Assistance Program (EAP) – Because your well-being matters❤️ Life Insurance – Peace of mind for you and your loved ones💪 Short & Long-Term Disability – We've got your back when life takes an unexpected turn💼 Pension Retirement Plan – Start earning a pension after just two short years of service📈 403(b) Retirement Plan – Begin contributing on day one to secure your financial future🌴 Generous Paid Time Off – Recharge with paid time off days and sick days🎉 11 Paid Holidays – Extra time to relax, celebrate, and enjoy what matters most

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FAQs About Front Desk Monitor Jobs at YWCA of Greater Harrisburg

What is the work location for this position at YWCA of Greater Harrisburg?

This job at YWCA of Greater Harrisburg is located in Harrisburg, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at YWCA of Greater Harrisburg?

Candidates can expect a pay range of $15 (per hour).

What employment applies to this position at YWCA of Greater Harrisburg?

YWCA of Greater Harrisburg lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at YWCA of Greater Harrisburg?

YWCA of Greater Harrisburg is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at YWCA of Greater Harrisburg?

You can apply for this role at YWCA of Greater Harrisburg either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.