Front Desk/Receptionist
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Overview
Schedule
Flexible-schedule
Full-time
Part-time
Career level
Entry-level
Remote
On-site
Compensation
$10+/hour
Benefits
Career Development
Job Description
Replies within 24 hours
Benefits:
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
- Wellness resources
BODYROK - Studio Advisor
PART TIME or FULL TIME ATLANTA, GA [MIDTOWN LOCATION]
BODYROK offers high intensity, low impact workouts that will tone, define and sculpt your body and mind in just 45 minutes. BODYROK is a rapidly growing company looking for like-minded fitness enthusiasts to join the team. At BODYROK, we are committed to our mission of helping people--team members and members alike--to become the best version of themselves. We're looking for committed and dedicated individuals to help grow our business so that we can share the promise of BODYROK with more people.
The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor, you’ll generate revenue by developing relationships with prospective, new, and existing members to increase membership enrollment and package purchases. Additionally, you are expected to deliver the BODYROK Service Promise: contribute to running a clean, friendly, and well-maintained studio and execute the team member basics of being on time and complying with the dress code.
This is an hourly position that provides a base hourly rate plus the potential to earn additional compensation for each sale you complete—no limits, no thresholds: just unlimited commissions.
Responsibilities:
Sales
- Generate new business via in-person and email interactions; Connect with existing and potential members to identify sales opportunities that align with their needs
- Promote specials such as member promotions, class pack deals, and the referral program
- Successfully attain personal sales revenue targets
- Reconcile and report all incoming and outgoing transitions
- Promote and sell merchandise
Customer Service
- Provide the highest level of customer service possible when communicating and interacting with guests
- Ensure proper check-in procedures are followed; Greet all incoming members and guests, thank guests for coming as they exit
- Tour potential members through the studio and introduce guests to the facility, equipment, services, and amenities
- Monitor incoming emails / chats and provide timely and accurate responses to inquiries
- Handle member service issues such as: change of address, electronic funds setup or change, and questions regarding billing and payments
- Follow up with members that have enrolled to ensure we are exceeding expectations
Operations
- Keep a clean and orderly studio by maintaining common areas, bathrooms, changing rooms, towels/laundry, and trash
- Perform hourly bathroom and studio checks; Perform daily deep cleans of studio
- Keep the front desk area and entryway clutter-free, orderly and clean
- Update Supply Request Log and Maintenance Log (depending on the issue)
Qualifications:
- 1-2 years of customer service or sales experience preferred; Fitness or retail a plus
- 1-2 years of MindBody software experience preferred
- Competitive drive to succeed in commission sales and performance-based culture
- Excellent customer service skills and ability to keep calm under pressure
- Knowledge of sales practices and techniques
- Basic computer skills
- Strong communication skills in both oral and written
- Friendly, warm, compassionate, and welcoming personality; Easy to talk to and comfortable around new people
- Independent self-starter with the ability to initiate tasks and perform duties without direction/micromanagement
- Reliable and hardworking, with an excellent ability to multitask
- Team player with a positive, can-do attitude
- Strong organization skills and detail-oriented
- Comfortable operating in a fast paced, dynamic work environment
Certifications / Educational Requirements:
- High School Diploma or GED required
Physical Requirements:
- In this role you will occasionally sit, stand, walk, kneel, and reach with hands and arms
- Ability to lift and move up to 25 lbs
Work Environment:
- While performing the duties of this job, you will be regularly exposed to moving mechanical parts
- The noise level in the studio environment is loud
- Must be comfortable interacting with people and making them feel welcome
Benefits:
- Flexible working schedule
- Free drop-in classes, discounted membership, and other class / retail perks
- Opportunities for growth as part of the Atlanta BODYROK team
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Compensation: $10.00 per hour
BODYROK offers high-intensity, low-impact workouts that tone, sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized, problem-solvers, demonstrate excellent interpersonal skills, and have a passion & excitement for our brand. We are seeking enthusiastic, service-oriented, hardworking individuals to work in our fast-paced studios. Let's ROK!
Automate your job search with Sonara.
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FAQs About Front Desk/Receptionist Jobs at BODYROK Atlanta
What is the work location for this position at BODYROK Atlanta?
This job at BODYROK Atlanta is located in Atlanta, Georgia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at BODYROK Atlanta?
Candidates can expect a pay range of $10 (per hour).
What employment applies to this position at BODYROK Atlanta?
BODYROK Atlanta lists this position under the following employment categories:
- Flexible-schedule
- Full-time
- Part-time
What experience level is required for this role at BODYROK Atlanta?
BODYROK Atlanta is looking for a candidate with "Entry-level" experience level.
What benefits are offered by BODYROK Atlanta for this role?
BODYROK Atlanta offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at BODYROK Atlanta?
You can apply for this role at BODYROK Atlanta either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.