OPEN ROAD AUTO GROUP logo

Front Desk Receptionist

OPEN ROAD AUTO GROUPUnion, NJ

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Customer Service / Receptionist

    •  Full Time: Mon- Fri- 9:00 am to 5:00 pm
  • Required skills and abilities.  
  • Customer Service: Greeting guests with a warm, cheerful attitude.
  • Phone Management: Operating multi-line systems, answering incoming calls, and directing them properly.
  • Cashiering: Processing payments
  • Data Entry: Performing light data entry.
  • Multitasking: Juggling phones, guest check-ins, and administrative tasks. 
  • Willing to train the Ideal Candidate that will have an upbeat & empatheric personality, who is reliable, organized, and works well under pressure.

Overview: 

Open Road Auto Group embodies a diverse culture of talent, leadership, and professionalism in an environment that supports and encourages innovation, accountability, growth, and fun. This is the “Road Most Traveled” and the “Road Most Successful.”

Responsibilities:

  • Respond to incoming e-mail with an attempted phone call, followed up with a series of outgoing e-mails that end in a price quote.
  • Answer all incoming calls and chat/call requests promptly.
  • Set confirmed appointments.
  • Complete your daily scheduled contact tasks.

Qualifications:

  • Ability to communicate effectively with others
  • Time management skills
  • Ability to type efficiently to enter accurate information into tracking system
  • Basic Computer skills

*This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the reasonable request of a supervisor.  This job description is subject to revision at the discretion of the company.

Company Profile:

Open Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area. Currently, we are ranked as one of the largest automotive groups in the nation by Automotive News. We specialize in providing “in-demand” vehicles, both new and pre-owned, for our customers who have come to expect a “Five-Star customer service experience”.With over 50 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs.At Open Road we know our employees, and their achievements, drive our culture and success.

Our Total Compensation Rewards Program includes:

BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance

BONUSES - Rewards achievement of specific business goals, in eligible positions

BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), and purchase programs, such as:

  • Medical, Dental and Vision Plans
  • Vacation Time / Personal Time
  • Short and Long Term Disability
  • Life Insurance
  • 401(k) Retirement Plan with employer match
  • Manufacturer Certifications
  • Leadership Training Programs
  • Vehicle Purchase Discounts
  • Wellness Initiatives
  • Volunteer Time

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FAQs About Front Desk Receptionist Jobs at OPEN ROAD AUTO GROUP

What is the work location for this position at OPEN ROAD AUTO GROUP?
This job at OPEN ROAD AUTO GROUP is located in Union, NJ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at OPEN ROAD AUTO GROUP?
Employer has not shared pay details for this role.
What employment applies to this position at OPEN ROAD AUTO GROUP?
OPEN ROAD AUTO GROUP lists this role as a Full-time position.
What experience level is required for this role at OPEN ROAD AUTO GROUP?
OPEN ROAD AUTO GROUP is looking for a candidate with "Senior-level" experience level.
What benefits are offered by OPEN ROAD AUTO GROUP for this role?
OPEN ROAD AUTO GROUP offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, Paid Community Service Time, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at OPEN ROAD AUTO GROUP?
You can apply for this role at OPEN ROAD AUTO GROUP either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.