Front Desk Receptionist - Physical Therapy Office
SCORE, LLCMiddlebury, CT
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Job Description
SCORE, LLC in Middlebury, CT, is currently hiring a full-time front desk receptionist. Candidate is responsible for front desk duties Monday through Friday, 9:30 am to 6:00 pm. This includes scheduling appointments, contacting new patients, collecting copays, setting up new patient accounts in the system, setting up gym memberships, scanning, faxing, answering phones, helping patients complete intake paperwork, and performing other various office duties as required. Prior medical office experience is helpful. Must be able to multitask and work independently. Able to work under pressure. Detail-oriented is a must.
Job Type: Full-time
- Booking patient appointments, recording, and scanning information in the proper location.
- Contacting outside facilities and processing related paperwork, such as other physician offices, hospitals, and surgical centers, and providing them with the necessary information.
- Following up on patients to ensure necessary appointments have been completed.
- Contacting patients with pertinent information regarding their scheduled appointments.
- Preparing paperwork and other documents as needed for the therapist.
- Addressing patient concerns and questions as needed.
- Additional hours may be available at our other locations to cover for other employees who have time off.
Skills/ Abilities:
- Ability to multitask between scheduling appointments in person and over the phone.
- Demonstrated knowledge and compliance with all HIPAA regulations.
- Demonstrated critical thinking skills.
- Experience working on an EMR (electronic medical record) helpul. PromptEMR is our current software.
- Must possess proficient computer skills.
- Must have excellent interpersonal, verbal, and written communication skills.
- Must be able to communicate effectively with therapists and other staff.
- Must have excellent time-management skills.
- Must have outstanding professional medical phone communication skills and can coordinate with outside facilities to obtain patient medical information, following HIPAA regulations.
- Ability to relay information in a positive manner and calm patients, presenting solutions for their problems.
Schedule:
- Monday through Friday 9:30 am to 6:00 pm (subject to change due to needs of the practice)
Education:
- High school or equivalent (Preferred)
Experience:
- Medical receptionist: 2 years (Preferred)
Work Location: In personBenefits: PTO, Health Insurance, Life Insurance, 401K
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FAQs About Front Desk Receptionist - Physical Therapy Office Jobs at SCORE, LLC
What is the work location for this position at SCORE, LLC?
This job at SCORE, LLC is located in Middlebury, CT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at SCORE, LLC?
Employer has not shared pay details for this role.
What employment applies to this position at SCORE, LLC?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at SCORE, LLC?
You can apply for this role at SCORE, LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.