Front Desk Representative

Johns CreekJohns Creek, Georgia

$16 - $20 / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Compensation

$16-$20/hour

Benefits

Career Development

Job Description

Benefits:

Flexible schedule
Training & development
Opportunity for advancement

We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! We desire to maintain a “get it“ mentality, a “want it” attitude and the “capacity” to learn and grow professionally and personally. That is “why” we smile!Benefits:

Leadership roles
Flexible hours
Pay raise after training
Valuable work experience
Future references/referrals

Role: Front Desk Customer Service Representative

Summary: Promotes quality customer service and processes first point sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School-Sandy Springs customers and is responsible for presenting a positive image for the company.

Primary Responsibilities:

Addresses inquiries via phone, digital and in person and follows up timely
Checks in students on the attendance tracking system and prepares lesson schedules for team members
Resolves account matters and contacts guests for clarification purposes
Maintains cleanliness of areas: front desk, Snack Shack, changing rooms, restrooms, and observation space
Updates informational displays with accurate and timely promotions and literature
Monitor Snack area and provide guidance to Snack Shack staff.

Job Qualifications and Skills

Ability to work with children
Problem solver and creative thinking skills to identify and resolve challenges
Excellent communication and organizational skills

Goldfish Swim School- Sandy Springs is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see http: //www.goldfishswimschool.com.

NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. EEO/Goldfishswimschooljohnscreek is an Equal Opportunity Employer.

Compensation: $16.00 - $20.00 per hour

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life’s accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

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FAQs About Front Desk Representative Jobs at Johns Creek

What is the work location for this position at Johns Creek?

This job at Johns Creek is located in Johns Creek, Georgia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Johns Creek?

Candidates can expect a pay range of $16–$20 per hour for this role.

What employment applies to this position at Johns Creek?

Johns Creek lists this role as a Full-time position.

What experience level is required for this role at Johns Creek?

Johns Creek is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Johns Creek for this role?

Johns Creek offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Johns Creek?

You can apply for this role at Johns Creek either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.