Front Desk Sales Associate

F45 Training CP008551Bon Air, Virginia

$15 - $25 / hour

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Job Description

Please see NOTE FROM OWNER at the bottom first. Our F45 family is looking to grow and add a Front Desk Sales Associate. The Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.

Benefits: Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.

Flexible schedule
Free Membership at F45
Competitive part time Pay
Monthly Team outings
Personal growth and development opportunities

Key Responsibilities:

Establishes and maintains an effective referral program.
Maintains accurate records using established sales systems.
Conducts telephone inquiries/follow up calls/customer care calls.
Leads studio previews/tours with prospects and/or fitness program holders.
Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the studio.
Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities.
Must be able to participate in 1-2 scheduled workouts per week.
Maintains an organized and clean lobby/front desk area.
Responsible for processing accurate cash and credit card transactions.
Follow up and follow through activities with all prospective clients.
Responds immediately to member requests, inquiries and concerns.
Properly on-boarding all clients through the established processes.
Works closely with Fitness Team to ensure that processes are fulfilled.
Responsible for attending and participating in all relative training programs.

Qualifications:

1-year previous sales experience, preferred
Excellent customer service skills
Motivated and passionate about health and fitness
Positive and detail-oriented person that can talk to anyone
Comfortable learning new software, such as MindBody and Loyalsnap
Instagram and TikTok Proficiency Required

NOTE FROM THE OWNER - This position is very challenging, but rewarding. It requires a strong work ethic, discipline, and organization. My promise to you is that you will learn how to sell from the ground up and develop skills in customer service, marketing, etc. that you can take with you anywhere in the future. We will invest in your growth and development, but the person that is right for this job is already an avid learner. It is a fun work environment, but everyone is held to a high standard. Please only apply if you are comfortable with above description.

Compensation: $15.00 - $25.00 per hour

We embody and live our brand. We are natural team players who have big ideas. We know that a strong team is a diverse team, and we use diversity as a means to get creative and build a company that changes lives. Most importantly, at F45, we care about each other. We have fun, solve problems and hand out a ton of high-fives.

CULTURE THAT CRUSHES IT

Our mission at F45 is to create the world’s greatest workout. This isn’t only about creating an unbelievable fitness experience—it’s about building a community and culture. As evidenced by HQ and every F45 studio around the world, culture isn’t just about appearance. It’s about our core beliefs, how we treat each other, how we make decisions, and most importantly, bringing a sense of fun and friendship to everything we do.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to F45 Corporate.

Applicants, please be aware your data collected is governed by F45's privacy policy. Please see the F45 privacy policy for details.

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