Front Desk Sales Associate / Social Media Coordinator
RockridgeOakland, California
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Job Description
*PLEASE FULLY READ THE JOB POST AND SCHEDULE NEEDED BEFORE APPLYING.
WHO WE ARE:
The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.
WHO WE ARE LOOKING FOR:
We are looking for a highly motivated and experienced Front Desk Sales Associate for our salon. Your focus will be meeting monthly/weekly goals, providing excellent customer experience to all of our guests, and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, adding upgrades services. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service. We are looking for a person with a strong work ethic that shows up on time and has a good track record of outstanding attendance.
RESPONSIBILITIES:
- Increase membership sales and retail sales.
- Meet weekly/monthly salon goals.
- Professional phone etiquette
- Greet and assist guests with check-in and check-out
- Sell memberships, packages, and retail products
- Answer phones, book appointments, and manage the front desk
- Create and post engaging content on social media
- Help promote specials, events, and services online
- Support the team in delivering excellent customer service
- Calling leads and providing service information.
- Greet visitors and provide an excellent customer experience.
- Book appointments in person or by phone.
- Maintain a clean and inviting environment.
- Assist with promotional events at the salon or outside the salon to help market the salon and build the brand.
REQUIRED SKILLS:
- 2+ years customer service or retail sales experience
- 1+ years front desk experience
- Strong attention to detail
- Strong computer and phone skills
- Required proficiency with Microsoft Word and Excel.
- Ability to multitask in a fast-paced environment
- Ability to work some weekends and evenings
- Strong customer service skills and the ability to work professionally with the public.
- Experience with MindBody Software is a plus!
WHY JOIN OUR TEAM?
- Hourly wage; commensurate with experience + Commissions on sales
- Promotion opportunities
- Free lash extensions and all other salon services
- Discounts on retail products
- Positive work culture
Position will start off at full-time for a month and then will go to part-time.Part-Time ScheduleThree days during the week, 12-8 pm Every other weekend: Saturday - 8:30-6 pm, Sunday 9:30-6 pm
Compensation: $0.16 - $0.18 per hour
WHAT WE DO:
The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
WHY JOIN OUR TEAM:
We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.
Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.