Front Desk Sales Associate / Social Media Coordinator
RockridgeOakland, California
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Benefits
Career Development
Job Description
*PLEASE FULLY READ THE JOB POST AND SCHEDULE NEEDED BEFORE APPLYING.
WHO WE ARE:
The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.
WHO WE ARE LOOKING FOR:
We are looking for a highly motivated and experienced Front Desk Sales Associate for our salon. Your focus will be meeting monthly/weekly goals, providing excellent customer experience to all of our guests, and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, adding upgrades services. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service. We are looking for a person with a strong work ethic that shows up on time and has a good track record of outstanding attendance.
RESPONSIBILITIES:
- Increase membership sales and retail sales.
- Meet weekly/monthly salon goals.
- Professional phone etiquette
- Greet and assist guests with check-in and check-out
- Sell memberships, packages, and retail products
- Answer phones, book appointments, and manage the front desk
- Create and post engaging content on social media
- Help promote specials, events, and services online
- Support the team in delivering excellent customer service
- Calling leads and providing service information.
- Greet visitors and provide an excellent customer experience.
- Book appointments in person or by phone.
- Maintain a clean and inviting environment.
- Assist with promotional events at the salon or outside the salon to help market the salon and build the brand.
REQUIRED SKILLS:
- 2+ years customer service or retail sales experience
- 1+ years front desk experience
- Strong attention to detail
- Strong computer and phone skills
- Required proficiency with Microsoft Word and Excel.
- Ability to multitask in a fast-paced environment
- Ability to work some weekends and evenings
- Strong customer service skills and the ability to work professionally with the public.
- Experience with MindBody Software is a plus!
WHY JOIN OUR TEAM?
- Hourly wage; commensurate with experience + Commissions on sales
- Promotion opportunities
- Free lash extensions and all other salon services
- Discounts on retail products
- Positive work culture
Position will start off at full-time for a month and then will go to part-time.Part-Time ScheduleThree days during the week, 12-8 pm Every other weekend: Saturday - 8:30-6 pm, Sunday 9:30-6 pm
Compensation: $0.16 - $0.18 per hour
WHAT WE DO:
The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
WHY JOIN OUR TEAM:
We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.
Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.
Automate your job search with Sonara.
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FAQs About Front Desk Sales Associate / Social Media Coordinator Jobs at Rockridge
What is the work location for this position at Rockridge?
This job at Rockridge is located in Oakland, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Rockridge?
Employer has not shared pay details for this role.
What employment applies to this position at Rockridge?
Rockridge lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at Rockridge?
Rockridge is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Rockridge?
You can apply for this role at Rockridge either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.