Front Desk Supervisor - Hotel Experience Required (Full Time & Part Time)
La Colombe d'Or Hotel and Tonight & Tomorrow RestaurantHouston, TX
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Remote
On-site
Job Description
Primarily supervises front desk team members to ensure monitoring an efficient operation for producing effective feedback to colleagues and guest satisfaction. Displays a professional and courteous manner to all employees, arriving, departing, in-house guest by providing anticipatory service.
Front Office Supervisor inspires, motivates, guides, and oversees the team while sharing knowledge to the front office associates. Is responsible for ensuring hotel charges processed diligently to guest’s accounts, invoices are accurate, direct billing, and billing instructions are verified. Front Office Supervisor will ensure that all guests are satisfied and display excellent customer service.
Duties and Responsibilities:
- Manage online, phone and in-person room reservations.
- Welcome guests, check-in, check-out, distribute room keys and explain the hotel’s amenities.
- Billing, collect a method of payment from customers, guest ledger, pending charges.
- Respond to guests’ issues and complaints in a friendly and timely manner.
- Explain local amenities and attractions to guests.
- Work with other staff members/departments to ensure that all guest rooms meet hotel standards and accommodate any special client needs.
- Arrange specialized amenities for arrivals and VIP guest.
- Liaison between Front Office and Valet.
- Monitoring (PMS) “Mews” (Reservations, Availability, Room Status, Billing)
- Provide detailed Training to front desk team
- Oversee the Front Office team.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Front Desk Supervisor - Hotel Experience Required (Full Time & Part Time) Jobs at La Colombe d'Or Hotel and Tonight & Tomorrow Restaurant
What is the work location for this position at La Colombe d'Or Hotel and Tonight & Tomorrow Restaurant?
This job at La Colombe d'Or Hotel and Tonight & Tomorrow Restaurant is located in Houston, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at La Colombe d'Or Hotel and Tonight & Tomorrow Restaurant?
Employer has not shared pay details for this role.
What employment applies to this position at La Colombe d'Or Hotel and Tonight & Tomorrow Restaurant?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at La Colombe d'Or Hotel and Tonight & Tomorrow Restaurant?
You can apply for this role at La Colombe d'Or Hotel and Tonight & Tomorrow Restaurant either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.