Front End Customer Service
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Compensation
$18-$20/hour
Benefits
Career Development
Job Description
Company: Wilkins Recreational VehiclesJob Title: Customer Experience Coordinator – Full TimeWe believe talent makes a difference! Join an award-winning team offering excellent earning potential and opportunities for long-term growth, including a leadership team that values your professionalism, customer focus, and attention to detail. We're looking for team members who create outstanding first impressions—because we know exceptional experiences begin at the front desk.Salary Range:$18.00 – $20.00/hourJob Duties:
- Greet and welcome all incoming customers in a warm, friendly, and professional manner—creating a positive first impression and helping set the tone for an exceptional experience.
- Provide excellent front-line customer service by directing customers to the appropriate team member or department with confidence and care.
- Promptly and professionally answer incoming phone calls, ensuring accurate information is provided or calls are routed appropriately.
- Support the coordination and check-in process of all incoming new vehicles, working closely with both sales and service departments. Complete associated paperwork and input vehicle information accurately into our system.
- Serve as a helpful administrative resource for the entire Wilkins RV team—keeping our operations running smoothly and efficiently.
- Strong interpersonal skills with the ability to warmly and professionally interact with customers and colleagues.
- Dependable, detail-oriented, and organized with a customer-first mindset.
- Capable of effectively handling multiple calls and tasks in a fast-paced environment while maintaining a positive attitude.
- Saturday and Evening availability
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FAQs About Front End Customer Service Jobs at Wilkins RV
What is the work location for this position at Wilkins RV?
This job at Wilkins RV is located in Churchville, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Wilkins RV?
Candidates can expect a pay range of $18–$20 per hour for this role.
What employment applies to this position at Wilkins RV?
Wilkins RV lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at Wilkins RV?
Wilkins RV is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Wilkins RV?
You can apply for this role at Wilkins RV either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.