Front Office Agent

EOS HospitalityPray, MT

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Job Description

About the Role:

As a Front Desk Agent, you're the heart of our guest experience. You'll be the first friendly face to welcome guests, ensuring they feel at home from check-in to check-out. This role is perfect for someone who thrives in a guest-focused, team-oriented environment and enjoys making every stay special.

What You'll Do:

Greet guests warmly and assist with check-ins, check-outs, and reservations.
Answer calls and assist guests with bookings, inquiries, and special requests.
Handle payments and maintain accurate records.
Provide concierge services-recommend local attractions, book activities, and help guests make the most of their stay.
Resolve guest concerns with professionalism and a problem-solving attitude.
Work collaboratively with other departments to ensure seamless guest experiences.
Maintain a clean and organized front desk area.
Uphold Chico's legacy of outstanding hospitality!

What We're Looking For:

A positive, service-first attitude and great communication skills.
Ability to multi-task and stay organized in a fast-paced environment.
Basic computer skills (experience with Opera is a plus!).
First Aid/CPR certification (or willingness to obtain).
Ability to stand for extended periods and lift up to 20 lbs.
Ability to work with the use of both hands.
Ability to work both sitting and/or standing for long periods of time.
Availability to work weekends, evenings, and holidays as needed.

If you love hospitality and want to be part of a legendary Montana resort, we'd love to meet you! Apply today and become part of the Chico Hot Springs family.

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FAQs About Front Office Agent Jobs at EOS Hospitality

What is the work location for this position at EOS Hospitality?

This job at EOS Hospitality is located in Pray, MT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at EOS Hospitality?

Employer has not shared pay details for this role.

What employment applies to this position at EOS Hospitality?

EOS Hospitality lists this role as a Full-time position.

What experience level is required for this role at EOS Hospitality?

EOS Hospitality is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at EOS Hospitality?

You can apply for this role at EOS Hospitality either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.