Front Office Agent

EOS HospitalityGoleta, CA

$21+ / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Compensation

$21+/hour

Benefits

Paid Vacation

Job Description

Do you love nature and being in a peaceful rustic setting? Are you friendly, energetic and a good communicator? Join our team today! Become part of creating an exceptional outdoor vacation experience at El Capitan Canyon Resort. Located just 15 minutes north of Santa Barbara, California or 20 minutes south of Buellton, California, the resort is open for guests year-round. As Front Desk Agent, you will work with our team to assist our guests and facilitate an amazing visit.

Job Summary:

As a Front Desk Agent, you will report to our Front Desk Supervisor. You will work together to…

Greet and thank guests in a sincere, friendly manner.
Check guests in on arrival and out on departure.
Post charges to appropriate guest accounts.
Anticipate and address guests' needs, and resolve their problems and complaints.
Assist guests with disabilities.
Answer phones and assist with inquiries.
Assist prospective guests with taking reservations.
Collaborate and communicate with other internal departments to ensure guest satisfaction.
Comply with company procedures and safety policies.
Other duties as assigned

Requirements:

High school degree or equivalent; or relevant work experience
Prior administrative experience a plus
Strong customer service skills
Excellent telephone skills
Good problem-solving skills
Professional appearance
Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet
Hotel front desk experience, a plus

Benefits:

Paid Family Leave
Health Insurance
Dental Insurance
Vision Insurance
Vacation, Sick and Holiday Pay
Company Basic Life Insurance
Company paid Accidental Death & Dismemberment
Company paid Short Term Disability
Company paid long term Disability
401k Retirement Plan

EOE

We are a drug free workplace. Pre-employment background assessment required.

Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

Hourly Rate: $21.00

Remote: No

Housing Provided: No

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FAQs About Front Office Agent Jobs at EOS Hospitality

What is the work location for this position at EOS Hospitality?

This job at EOS Hospitality is located in Goleta, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at EOS Hospitality?

Candidates can expect a pay range of $21 (per hour).

What employment applies to this position at EOS Hospitality?

EOS Hospitality lists this role as a Full-time position.

What experience level is required for this role at EOS Hospitality?

EOS Hospitality is looking for a candidate with "Senior-level" experience level.

What benefits are offered by EOS Hospitality for this role?

EOS Hospitality offers Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at EOS Hospitality?

You can apply for this role at EOS Hospitality either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.