Front Office Agent
EOS HospitalityRehoboth Beach, DE
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Overview
Schedule
Full-time
Career level
Senior-level
Job Description
Front Desk Agent duties and responsibilities
A Front Desk Agent ensures customers receive the best service possible from the property. They provide customers with their requested room, address their needs, and resolve any complaints they may have throughout their stay. Other duties and responsibilities of a Front Desk Agent may include:
- Greeting guests upon their arrival and providing a hospitable welcome.
- Recording client information in the company's guest book or internal database and directing them to their designated rooms
- Receiving calls, conducting room reservations, and verifying existing bookings
- Organizing transportation services and making restaurant reservations for guests upon request
- Processing customer payments and presenting them with the bill upon check-out
- Assisting guests who request additional services including catering, wedding bookings, and retreat activities
- Keeping the front desk neat, orderly, and positive.
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FAQs About Front Office Agent Jobs at EOS Hospitality
What is the work location for this position at EOS Hospitality?
This job at EOS Hospitality is located in Rehoboth Beach, DE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at EOS Hospitality?
Employer has not shared pay details for this role.
What employment applies to this position at EOS Hospitality?
EOS Hospitality lists this role as a Full-time position.
What experience level is required for this role at EOS Hospitality?
EOS Hospitality is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at EOS Hospitality?
You can apply for this role at EOS Hospitality either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.