Front Office Assistant/Service Writer
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Overview
Job Description
- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Manage front office and ensure all administrative duties are completed accurately and efficiently
- Check in customer by creating accounts and communicating any needed maintenance and repairs
- Answer incoming phone calls with exceptional customer service
- Handle customer inquiries and complaints, providing appropriate solutions and alternatives within the time limits
- Coordinate with the service department to ensure timely completion of customer vehicles
- Oversee scheduling and appointment setting for automotive services
- Assist in maintaining inventory of shop supplies and promotional materials
- Handle billing and invoicing
- Proven work experience as a Front Office Manager or similar role
- Proficiency in Microsoft Office Suite and other office management software
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Customer-focused attitude
- Ability to work in a fast-paced environment
- High school diploma; additional qualifications in office administration are a plus
As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.