Front Office Coordinator

Description

ObjectiveHealth is seeking a reliable and organized Front Office Coordinator to join our clinical research team at Ocala GI Research. This role is essential to maintaining smooth daily operations at our research site. The ideal candidate is professional, detail-oriented, and comfortable interacting with patients, sponsors, and research staff. This position is primarily responsible for front desk operations, document management, and scheduling. Training may be provided for assisting with FibroScan procedures.

Who We Are

ObjectiveHealth is a clinical research company that uses proprietary technology to:

• Increase patient access to research trials within our communities,
• Provide physicians with enhanced care options for current patients, and
• Deliver superior clinical research enrollment metrics to Pharma sponsors

All with the goal of Improving Patient Outcomes at the Point of Care. We want you to join us in doing just that.

Key Responsibilities:

• Answer and route incoming phone calls in a professional manner
• Greet and check in study participants
• Schedule participant visits and confirm appointments
• Upload and manage study-related documents in electronic systems
• Maintain organized filing systems (electronic and physical)
• Assist research coordinators with administrative tasks
• Perform FibroScan procedures
• Ensure front office remains organized and compliant with site procedures

Qualifications:

• High school diploma or equivalent required
• 1+ year of medical office, healthcare, or administrative experience preferred
• Strong organizational and multitasking skills
• Comfortable using electronic systems and document management platforms
• Professional communication skills (phone and in-person)
• Ability to handle confidential information with discretion
• Experience in clinical research or medical office setting is a plus

What We Offer

Competitive compensation, 401(k) with Company match, a clear career pathway for advancement within the Company, Short- and Long-Term Disability, Health Savings and Flexible Spending Accounts, Health, Dental and Vision insurance Plans, Generous PTO, Adoption Assistance, Paid Holidays, and a wide selection of other voluntary benefits.

Requirements

This job requires legal authorization to work in the US. We are not currently accepting work visas. ObjectiveHealth is an EEO Employer and an E-Verify participant.