Front Office Internship

We're Sonesta International Hotels.

The 8th largest hotel company in the U.S.-and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

This internship is designed to give a student seeking school credit exposure to the hotel front office operations. You'll learn Reservations, PBX, Front Office, Concierge, Bell Stand, and Housekeeping.

Job Description

Essential Duties & Responsibilities:

• The internship must be closely related to the student's major area of study and career objectives.
• The internship experience is designed to provide practical experiences in a professional work environment.
• It is anticipated that the internship will provide breadth of experience for the student.

Qualifications and Requirements:

Student currently enrolled in a hospitality program at an accredited college or university

• Frequently standing and walking
• Carrying or lifting items weighing up to 25lbs
• Handling objects
• Demonstrate ability to apply academic theory to the job situation through practical application.
• Follow all rules of protocol in effect in the field setting.
• Accept responsibility for professional conduct as indicated by courtesy and consideration of those encountered in the work situation, promptness in keeping appointments, completing assigned tasks, and positive attitude toward all activities required by the job situation.
• Exemplify ethical professional behavior evidenced by positive working relationships with all personnel, moral actions, and attention to confidentiality requirements.
• Participate effectively in-group problem-solving processes demonstrated by direct involvement.
• Transfer academic theory to the practical job situation, recognizing strengths and areas of improvement of the academic preparation.
• Demonstrate creativity in theory application during the internship.
• Communication skills are utilized a significant amount of time when interacting with others.
• Reading and writing abilities are utilized often.
• Basic math skills are used frequently.
• May be required to intern nights, weekends, and/or holidays.

Additional Job Information/Anticipated

Pay Range

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to Race, Color, Religion, National Origin, Sex, including Pregnancy & Childbirth (or related medical conditions), Age (over 40), or Disability, protected veteran status or any other characteristics required by law.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.