Front Office Manager
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Overview
Job Description
Are you a dedicated professional with a passion for creating unforgettable guest experiences? Hilton Garden Inn Ogden, located in the vibrant heart of Ogden, UT, is seeking a full-time Front Office Manager to join our dedicated team. If you thrive in a dynamic environment and love making guests feel at home, this is the perfect opportunity for you!
PAY & PERKS
We offer a competitive starting pay of $16.50 per hour, depending on experience. You will also enjoy comprehensive benefits including:
- Medical
- Dental
- Vision
- 401k
- Hilton team member discounts
- Vacation and Paid Time Off
ARE YOU A GOOD FIT FOR THIS JOB?
Our Front Office Manager role requires a flexible schedule. You will start each day by greeting guests with a warm smile, ensuring their check-in process is seamless. Throughout the day, you'll lead the front desk team, and manage guest check-ins, check-outs, and reservations efficiently. You will handle guest inquiries and complaints with professionalism and ensure that guest requests are accommodated. Your role guarantees the front desk area remains clean and presentable, and that all hotel services are effectively communicated. You'll maintain positive guest relations and ensure billing accuracy while complying with our policies and procedures. By the end of the day, you've made sure every guest feels valued and every interaction runs smoothly.
Schedule:
Thursday- Tuesday 1:00 pm- 9:00 pm. This position will also require some flexibility, as you will be the first point of contact for desk coverage.
Required Qualifications:
- Ability and experience managing a team
- Proficiency in using a computer
- Ability to stand and walk for long periods
- Ability to push, pull, bend, and reach
- Ability to effectively communicate with our guests and our team
- Must have a flexible schedule
ABOUT US
Hilton Garden Inn Ogden offers a prime location less than a mile from historic Union Station, with quick access to I-15, restaurants, and entertainment. Guests love our indoor pool and whirlpool where they can relax and unwind after a long day of exploring. For those seeking outdoor adventure, we're just a 20-minute drive from Snowbasin for hiking or skiing. And when it comes to dining, we've got guests covered with delicious breakfast and dinner served in the Great American Grill, and snacks available 24/7 in the Pavilion Pantry.
It's not just our amazing amenities that make us special - we're also proud to be a part of the Hilton family, which has been named the #1 place to work three years in a row! So if you're looking for a career in hospitality, there's no better place to start than with us. Come join our team and experience all the perks of working for a top-rated hotel brand!
OUR TEAM NEEDS YOU!
If you think this Front Office Manager job is a fit for what you are looking for, then applying is a snap. The initial application should take you less than 3 minutes to complete. Good luck!
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