Front Office Manager

Radiate Hospitality, LLCPalo Alto, CA

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Remote

On-site

Job Description

What We Look For...

We are in search of a smart, friendly, customer and team oriented Front Office Manager who will be responsible for supervising the daily of operations of the front office team to help maximize revenues, profits and professionalism, while providing an example of attaining optimal guest satisfaction.

The Key Responsibilities:

Be aware of projected occupancy, offered rates and demand in the area and schedule and staff appropriately.
Confirm arrangements for Priority Club Guests and VIP's are in place, have a list of all VIP arrivals at hand. Greet each VIP or similar guest personally.
Ensure that the rooms department team members are ready and implementing Legendary levels of service to all guests, engaging both staff and guests.
Monitor public facilities of the hotel, check bathrooms, hallways lobby and parking lot for cleanliness and appropriateness. Work with the housekeeping staff to make adjustments.
Walk property regularly to ensure all areas are correctly set and maintained for the guest, if items need attention ensure that corrective actions take place, work with other managers, supervisors and line staff.
Maintain a log to record issues and notes for supervisors and department managers to follow through during operations, disseminate information from logs to all department managers on a daily basis.
Handle guest problems/complaints, keeping Generale Manager or other Management Leaders Informed.
Be knowledgeable of all duties performed by the Front Desk Agents, Reservations Agent, Bellmen, Front Desk Supervisors, Night Auditors including computer and cashier systems, as well as the reservations system including room rates and types of accommodations.
Being involved at Check in and Checkout, breaking team members for lunch and overall daily flow of schedule management.
Monitor and maintain all hotel guest programs, i.e., Priority Club Rewards etc.; assist in creating other hotel promotions.

The Model Qualifications:

Bachelor's degree in Hospitality or Business or higher preferred.
Hotel Brand Experience is preferred.
Previous front desk, reservations, and/or hospitality experience.
Previous managerial experience.

Be Bold. Apply Now.

Like what you see? If interested, please apply now to be considered for this position.

Job Posted by ApplicantPro

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Front Office Manager Jobs at Radiate Hospitality, LLC

What is the work location for this position at Radiate Hospitality, LLC?

This job at Radiate Hospitality, LLC is located in Palo Alto, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Radiate Hospitality, LLC?

Employer has not shared pay details for this role.

What employment applies to this position at Radiate Hospitality, LLC?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Radiate Hospitality, LLC?

You can apply for this role at Radiate Hospitality, LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.