Front Office Manager

The SunnySunny Isles Beach, FL

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Schedule

Full-time

Career level

Director

Benefits

Retirement Savings

Education Assistance

Dental Insurance

Job Description

We are looking for a Front Office Manager to join the team at The Sunny Hotel in Sunny Isles Beach.

About The Sunny:

The Sunny is a new oceanfront hotel in Sunny Isles Beach, marking the transformation of the historic Newport Beachside Hotel into a modern beachfront destination. The 340-room property blends thoughtful design with a strong food and beverage program, multiple dining concepts, and a series of lively social spaces designed for both guests and the local community.

Family-owned for three generations, the property builds on decades of hospitality on one of South Florida’s most storied beachfront sites. With a completely refreshed guest experience and an ambitious culinary program, The Sunny represents a new chapter for this longtime Sunny Isles Beach landmark.

Job Description

Are you a dynamic and customer-focused individual with a passion for hospitality? Join our team as a Front Desk Manager and lead our front desk team to deliver exceptional guest experiences. As the first point of contact for our guests, your high energy and enthusiasm will create a positive and welcoming atmosphere.

Key Responsibilities:

Oversee the daily operations of the front desk, ensuring efficient and smooth processes
Train, mentor, and motivate front desk staff to deliver outstanding service
Handle guest inquiries, concerns, and complaints in a professional and timely manner
Coordinate with other departments to ensure seamless guest experiences
Monitor and maintain front desk procedures, including check-in/check-out processes and reservation management
Implement and enforce hotel policies and procedures to ensure compliance and guest satisfaction
Manage room inventory and maximize revenue through effective room management strategies
Conduct performance evaluations and provide feedback to front desk team members

Join our team and be part of a vibrant and dynamic work environment where your contributions are valued and recognized. Apply now to start your exciting career as a Front Desk Manager!

Qualitfications

2 years prior departmental management experience in front office or related disciplines
Time management and negotiation skills
Ability to manage and lead each discipline of the department independently
Ability to manage according to employment and Innkeeper laws of the jurisdiction
Prior cash handling experience necessary
Ability to communicate effectively with the public and other Team Members
Read, write and speak English fluently
Computer experience required. Proficient in Opera PMS, Micros, Microsoft Office and Excel

Benefits

The Sunny Hotel is managed by Davidson Hospitality Group, an award-winning hospitality operator behind leading hotel and restaurant brands. As part of the Davidson team, employees enjoy a robust benefits program designed to enrich their lives and support their well-being:

· Multiple tiers of medical coverage

· Dental & vision insurance

· 24/7 Teledoc service

· Free maintenance medications

· Pet insurance

· Hotel & dining discounts

· Tuition reimbursement

· Paid time off (vacation, sick, bereavement & holidays)

· 401(k) with company match

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Front Office Manager Jobs at The Sunny

What is the work location for this position at The Sunny?

This job at The Sunny is located in Sunny Isles Beach, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at The Sunny?

Employer has not shared pay details for this role.

What employment applies to this position at The Sunny?

The Sunny lists this role as a Full-time position.

What experience level is required for this role at The Sunny?

The Sunny is looking for a candidate with "Director" experience level.

What benefits are offered by The Sunny for this role?

The Sunny offers following benefits: Retirement Savings, Education Assistance, Dental Insurance, Health Insurance, Vision Insurance, Paid Holidays, Paid Illness Leave, and Paid Time Off for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at The Sunny?

You can apply for this role at The Sunny either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.