Front Office Operations Associate

Massanutten Current OpeningsMc Gaheysville, Virginia

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Schedule

Alternate-schedule

Full-time

Career level

Senior-level

Job Description

Massanutten Resort

Job Summary

The Front Office Operations Associate position serves as the primary point of contact for the Resort’s onsite and offsite guests. The Associate strives to provide the highest level of customer service to maintain a warm, inviting, and guest-focused atmosphere. Position greets arriving guests and assists with check-in/check-out procedures, answers phone inquiries, provides accommodation and amenity information, curates vacation itineraries, and offers recommendations for local attractions. Ideal candidates are problem-solvers and possess a friendly disposition with a desire to serve others.

Customer service skills

Problem-solving skills

General computer skills

Preferred

Prior customer service/guest relations experience

Previous hotel/resort work experience

Typical Schedule

Days:

Rotating, including weekends

Hours:

Varies, including evenings

Core Responsibilities

Serve as the primary point of contact for Resort guests
Assist with check-in/check-out procedures
Plan and reserve vacation itineraries
Respond to phone, chat, and email inquiries
Other duties as assigned by management

For more information, please contact Mary Turner at 540.417.2235.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Front Office Operations Associate Jobs at Massanutten Current Openings

What is the work location for this position at Massanutten Current Openings?

This job at Massanutten Current Openings is located in Mc Gaheysville, Virginia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Massanutten Current Openings?

Employer has not shared pay details for this role.

What employment applies to this position at Massanutten Current Openings?

Massanutten Current Openings lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at Massanutten Current Openings?

Massanutten Current Openings is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Massanutten Current Openings?

You can apply for this role at Massanutten Current Openings either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.