Front Office Receptionist

Defense Holdings, Inc. (DHi)• Location: Hybrid (US)• Employment Type: Full-Time• Department: Administrative / Client Services• Reports To: Office Manager / Administrative Director

Company Overview

Defense Holdings, Inc. (DHi) is a trusted provider of innovative solutions and mission-critical services supporting U.S. defense, federal, and commercial clients. We are committed to operational excellence, integrity, and delivering results that strengthen national security and organizational performance.

At DHi, our people are our greatest asset. We foster a collaborative, performance-driven environment where professionals are empowered to grow, innovate, and make meaningful contributions.

Position Summary

Defense Holdings, Inc. (DHi) is seeking a Front Office Receptionist to manage front desk operations, greet visitors, and provide administrative support to clients and staff. The ideal candidate will ensure a professional and welcoming office environment while supporting office operations.

This role requires strong organizational and interpersonal skills and the ability to handle multiple tasks simultaneously.

Key Responsibilities

Reception & Office Management

• Greet and assist visitors in a professional and courteous manner.
• Answer, route, and manage incoming calls and emails.
• Maintain the reception area, ensuring it is organized and welcoming.
• Coordinate office meetings, schedules, and conference room bookings.
• Provide administrative support to staff and management.

Reporting & Documentation

• Maintain organized office records and documentation.
• Prepare reports and correspondence as needed.
• Support record-keeping for client interactions and administrative activities.

Cross-Functional Collaboration

• Work closely with administrative, client services, and operations teams.
• Assist leadership in streamlining office procedures and improving workflows.
• Collaborate with internal teams to support operational needs.

Required Qualifications

• High school diploma or equivalent; Bachelor’s preferred.
• 1–2 years of experience in reception, front office, or administrative support.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Ability to manage multiple tasks and prioritize effectively.

Preferred Qualifications

• Experience in a corporate or defense environment.
• Familiarity with office management systems and procedures.

Core Competencies

• Professionalism & Courtesy
• Attention to Detail
• Organizational Skills
• Communication Skills
• Adaptability & Initiative
• Collaboration

Work Environment

• Hybrid work environment; primarily office-based with some remote flexibility.
• May require occasional travel for meetings or events.
• Must be eligible to work in the United States.

Compensation & Benefits

• Competitive base salary (commensurate with experience)
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off (PTO) and Holidays
• Life and Disability Insurance
• Professional development opportunities

Equal Opportunity Employer Statement

Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.