Frozen Food Supervisor

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Position Summary

The Frozen Supervisor supports the daily operation of the frozen department by helping maintain product availability, inventory accuracy, merchandising standards, cleanliness, and food safety. This role works alongside associates to stock and rotate merchandise, organize the freezer, maintain proper temperatures, and ensure the department is ready for customers.

Key Responsibilities

• Provide friendly, prompt, and professional customer service.
• Support the daily operation of the frozen department.
• Stock frozen merchandise accurately and efficiently.
• Maintain product availability and ensure merchandise is displayed in the correct locations.
• Rotate products according to established procedures and monitor product dates and condition.
• Identify and remove damaged, expired, or unsellable merchandise as appropriate.
• Maintain shelf conditions, product presentation, pricing, and merchandising standards.
• Monitor inventory levels and help identify out-of-stocks, overstocks, and ordering needs.
• Assist with receiving, breaking down, and organizing frozen freight.
• Maintain an organized freezer and ensure merchandise is stored safely and efficiently.
• Monitor and maintain proper freezer temperatures and report equipment or temperature concerns promptly.
• Help minimize product loss and support inventory control procedures.
• Provide direction, coaching, and support to associates working in the department.
• Assist with training associates on stocking, rotation, food safety, and department procedures.
• Maintain clean, organized, and safe freezer, sales floor, and storage areas.
• Follow proper sanitation, food safety, and temperature-control procedures.
• Communicate inventory, staffing, equipment, and operational concerns to store leadership.
• Follow company policies, safety standards, security procedures, and applicable food safety requirements.
• Assist other departments and perform additional duties as business needs require.

Leadership Expectations

• Lead by example and maintain a productive work pace.
• Provide clear direction and communicate department priorities.
• Work alongside associates to ensure assigned responsibilities are completed.
• Coach associates respectfully and reinforce department standards.
• Promote teamwork, accountability, and a positive work environment.
• Monitor department conditions and address operational concerns promptly.
• Support consistent execution of stocking, rotation, merchandising, cleanliness, and food safety standards.
• Communicate significant department issues or incomplete work to store leadership.

Qualifications

• Strong customer service and communication skills.
• Strong organizational and time-management skills.
• Ability to provide direction and support to other associates.
• Ability to prioritize workloads and manage multiple responsibilities.
• Strong attention to detail and commitment to product quality.
• Ability to work independently and as part of a team.
• Dependable and able to work effectively in a fast-paced retail environment.
• Previous grocery, frozen food, stocking, or retail experience is preferred.

Physical and Scheduling Requirements

• Ability to work in refrigerated and freezer environments for extended periods.
• Ability to tolerate cold temperatures while performing assigned duties.
• Ability to stand and walk for extended periods.
• Ability to frequently bend, reach, push, pull, lift, carry, and stock merchandise.
• Ability to perform repetitive stocking and freight-handling activities.
• Ability to work a flexible schedule based on business needs, including early mornings, evenings, weekends, and holidays.

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We also provide a variety of benefits including:

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values - Click below to view video: ACI Values