
FSA Operations Analyst Associate
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Overview
Job Description
- A passion for problem solving and operational thinking
- A sincere interest in working within the financial services industry
- Abilitytoworkwell in a fast-paced and collaborativeenvironment
- Detail oriented thinking
- Monitor, process, and reconcile contribution files for reimbursement plans through our recordkeeping systems
- Monitor, process, and reconcile eligibility/enrollment files for reimbursement plans through our recordkeeping systems
- Initiate funding requests (ACH) and reconcile received deposits for plan contributions
- Generate and review various contributions reports
- Process and post participant contributions transactions
- Assist internal teams with responding to client inquiries
- Proficient in Microsoft Office programs and the ability to quickly learn new systems (CRMs, recordkeeping, etc.)
- Monitor Inbox and log certain requests in the CRM
- Follow up with client and/or Account Managers on NIGO requests
- Performotherdutiesand participate in specialprojects as assigned
- Provenabilitytotakeinitiativeandbea self-starter in handlingissues
- Excellentverbalandwritten communicationskills
- Demonstratedability to consistently deliver a superiorlevel of productivity and qualityservice
- Demonstratedorganizationalskills and abilityto managemultiplepriorities
- Abilitytowork in a teamenvironment
- Abilitytotrackandmeetdeadlines
- Proficiencyin MS Office
- Knowledge of FSA/HRA/HSA plans
- PTO (vacation, sick, personal time bank)
- FTO (Flexible time off for vacation, sick, and personal time) after 2 years of service
- 12 Paid Holidays (10 stated and 2 floating holidays)
- 2 Community Volunteer Days
- 5 Summer Half Days
- Medical, Dental, Vision
- Life Insurance
- LTD & STD
- Retirement Plan with 4% Employer Match
- Parental Leave
See What We Stand For:https://www.sentinelgroup.com/About-Us/Join-Our-TeamWho we are:Sentinel Group proudly serves nearly 5,000 clients throughout the U.S. For 35+ years, we’ve remained devoted to positively impacting the lives of our people, our clients and our communities. With a 9-year average associate tenure among our 265 professionals, our team’s commitment to excellent service has positioned Sentinel as the only provider who makes benefits EASY: easy for your people; easy for your business; and easy for you.Our ultimate goal is to help companies and their employees prepare for their future health, wealth and retirement needs. Whether it’s through retirement plans, group health insurance, reimbursement accounts or financial planning, we engineer simple solutions and continuously strive to make them better. Our in-house experts – and their commitment to excellence – define who we are.Sentinel is also one of the largest employee benefits firms in Massachusetts (Boston Business Journal) and was named a 2022 Retirement Plan Adviser of the Year in the Mentorship category (PLANADVISER Magazine).
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Submit 10x as many applications with less effort than one manual application.
