Fulfillment Specialist

Leading provider of award-winning GPS solutions seeking a Fulfillment Specialist to support our customers.

WHAT WE DO

Headquartered a few miles south of Denver, in Littleton, Colorado, PassTime is a leading provider of award-winning GPS Solutions. For more than 25 years, we've served the automotive industry–from BHPH dealers to finance companies, credit unions and banks to franchise and independent dealerships to fleet managers– helping customers connect their vehicles, protect their assets, and grow their businesses.

We have some of the longest tenured employees in the industry, developing industry experts that understand the needs of our customers. As a pioneer in the automotive IoT (internet of things) space, PassTime's advanced technology has evolved with the industry. We have dozens of technology patents, and a worldwide customer base of over 10,000 businesses, protecting more than $10 billion in automotive assets.

THE OPPORTUNITY The Fulfillment Specialist will be responsible for managing the order fulfillment process for the company. This includes receiving, processing, and shipping orders to customers, as well as managing inventory and ensuring accuracy in order fulfillment. They must have strong organizational skills, attention to detail, and the ability to work in a fast-paced environment. Additionally, they may need to operate warehouse equipment, such as forklifts or pallet jacks, and have knowledge of shipping and logistics processes.

WHAT YOU WILL BE DOING

• Load, unload and move materials within warehouse as well as maintain clean and organized warehouse
• Ensure the health, safety, cleanliness and security of the warehouse environment
• Unload materials from pallets, racks and shelves by hand or forklift
• Receive, unpack and examine goods shipped and verifies completeness of shipments
• Keep records of goods shipped
• Prepare products for shipment and ensures that all orders are complete and accurate and that the highest quality of service is maintained. Expectation is that 99.6% of orders are to be complete and accurate
• Communicate with other departments, staff groups and customers any changes to policy and procedures in the warehouse
• Oversee and manage inventory levels and report necessary shortages or overages to responsible parties
• As required, communicate using any means possible with customers to monitor the quality of delivery
• Manage escalated customer issues in a professional and timely basis.
• Produce daily, weekly and monthly reports and statistics on the status of the warehouse business
• Consistently update department heads and sales agents on any anomalies that may have a negative or positive impact to the business
• Hold all employees accountable to all codes of standard presented by OSHA

WHAT YOU WILL BRING TO OUR ORGANIZATION

• High school diploma or equivalent is required.
• Post-secondary degree in logistics, supply chain management, or a related field preferred.
• 2+ years of experience in a shipping, receiving and/or warehouse environment.
• 2+ years of experience in a fulfillment or logistics role, particularly experience with inventory management and order processing systems.
• Proficient in Microsoft applications in particular; Excel, Word and Outlook
• Excellent communication, customer service, and computer skills.
• Knowledge of FedEx/UPS software applications
• NetSuite and CRM skills desirable.
• Experience in tracking inventory on a quarterly and/or yearly time frame.

The successful candidate:

• Utilizes communication skills: phone, face-to-face, email.
• Has basic business understanding.
• Ability to adapt and work with multiple personalities.
• Utilizes accuracy and attention to detail.
• Demonstrates follow-up skills, time management skills, appointment setting skills, and a goal-oriented personality.

WHAT OUR ORGANIZATION IS PROVIDING

• Expected pay rate of $23.50 per hour.
• Medical, dental, and vision insurance benefits.
• Immediate eligibility to participate in company 401(k) program.
• PTO: 10 days per year as a new employee, PTO accrual based on years of service.

PassTime provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability, genetics, veteran status, or other legally protected characteristics. In addition to federal law requirements, PassTime complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PassTime will not discriminate or retaliate against applicants failing to disclose wage rate history in accordance with applicable law.

PassTime will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

PassTime expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of PassTime employees to perform their job duties may result in discipline up to and including discharge.