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Full Time Customer Service & Dispatching

One Hour Air Conditioning and HeatingBaton Rouge, LA
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Overview

Schedule
Alternate-schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Paid Vacation

Job Description

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development

Join Our Team at River City One Hour Air Conditioning & Heating today! We are looking for a motivated, reliable, and professional person to come aboard our customer service team!

JOB SUMMARY

This position answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls. We are currently hiring for a full-time position. This will include some weekday and weekend shifts. Full-time employment is available with 401k and employer matching, health insurance, and paid vacation & holidays.

JOB DUTIES

  • Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
  • Good communication with the client and a courteous and pleasant demeanor on phone calls
  • Make outbound calls to club membership clients to book maintenance jobs
  • Maximize efficiency and profit of our technicians
  • Work with technicians in the field to communicate job details, assist them from the office, etc.
  • Work intensely with a team of CSRs to accomplish the above goals

MINIMUM REQUIREMENTS

  • High school diploma or equivalent required
  • Above-average verbal and telephone communication skills are essential
  • Exceptional time management
  • Must have good computer software skills
  • Prior customer service experience preferred
  • Nighttime/weekend/holiday availability
  • Reliable transportation

BENEFITS

  • Competitive hourly pay + Weekly Individual bonuses + Monthly Team Bonuses
  • Flexible hours and scheduling
  • Annual company bonuses and benefits

Note from the hiring manager:

This job offer is full-time. If you have a particular need when it comes to hours, please specify under the open response section for your current situation.

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FAQs About Full Time Customer Service & Dispatching Jobs at One Hour Air Conditioning and Heating

What is the work location for this position at One Hour Air Conditioning and Heating?
This job at One Hour Air Conditioning and Heating is located in Baton Rouge, LA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at One Hour Air Conditioning and Heating?
Employer has not shared pay details for this role.
What employment applies to this position at One Hour Air Conditioning and Heating?
One Hour Air Conditioning and Heating lists this position under the following employment categories:
  • Alternate-schedule
  • Flexible-schedule
  • Full-time
What experience level is required for this role at One Hour Air Conditioning and Heating?
One Hour Air Conditioning and Heating is looking for a candidate with "Senior-level" experience level.
What benefits are offered by One Hour Air Conditioning and Heating for this role?
One Hour Air Conditioning and Heating offers following benefits: Health Insurance, Dental Insurance, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at One Hour Air Conditioning and Heating?
You can apply for this role at One Hour Air Conditioning and Heating either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.