Full Time Field Service Technician

The Hillman Group, Inc.Vancouver, WA

$23 - $25 / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$23-$25/hour

Benefits

Health Insurance

Dental Insurance

Disability Insurance

Job Description

Full Time Field Service Technician- Portland, OR - Vancouver, WARobotics and Digital Solutions (RDS) Division of The Hillman Group has an opening for a Full Time Field Service Technician in the Portland & Vancouver areas. You would begin your career with RDS as a Kiosk Technician training on key duplicating (Minute Key), tag engraving (Quick Tag) kiosks as well as 3rd party service (Eco-ATM, Pokémon).The territory consists of 70+ kiosks and number of hours per week is around 40. This is an hourly role based on experience ranging from $23 - $25 an hour. Company car will be provided along with cell-phone reimbursement and a corporate gas card for business miles.Benefits:

World Class Benefit plans include Health, Dental, Life-, Short- and Long-term disability insurance as well as a 401k plan!Wellness ProgramEmployee Stock Purchase PlanVacation/Paid Time Off/Sick Days/Floating Holidays

Essential Job Functions*

Re-stock and perform routine service on kiosks as needed (determined by demand at the machine, or schedule).Perform on-call repairs or adjustments to the machine when the machine goes out of order.New kiosk Installations or swap newer kiosks of machines in the local area.Monitor machines in territory daily for issues and contact stores to resolve connectivity or power issues.Keep track of inventory for re-stocking machines that are in Kiosk Tech's possession.Grow revenue in territory by optimizing machine locations, uptime, product mix, store relationships, etc.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.Education & Experience

High School Diploma or GEDBackground in electromechanical repair and maintenance (preferred).Prior experience in retail merchandising, field operations and customer service (preferred).A minimum of 1-3 years of experience in a similar profile (preferred).Experience with tools and troubleshooting mechanical problems.Ability to read, write and speak fluent English to include technical "jargon".

Competencies- Knowledge, Skills, and Abilities

Computer literacy, including knowledge of Microsoft Word, Microsoft Excel, and OutlookAbility to always represent Hillman professionallyAbility to work weekends when required

Operational Equipment

Must have an excellent driving record with a valid driver's license. Clean driving record is mandatory. Major driving violations will eliminate potential candidates.Must have reliable transportation with automobile insurance (mileage reimbursement)Must have a reliable cell phone (reimbursed)

Work Environment and Physical Demands

Work Environment

Sales/Service: Environment varies due to location/store set-up. May be exposed to cramped quarters, dust, fumes, or odors. Travel required daily. May have to drive 200 miles daily. Hand/eye coordination required. Function vision and hearing required.

Physical Demands

Sales/Service: Medium, lifting up to 30 lbs., occasionally pushing/pulling up to 100 lbs.

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FAQs About Full Time Field Service Technician Jobs at The Hillman Group, Inc.

What is the work location for this position at The Hillman Group, Inc.?

This job at The Hillman Group, Inc. is located in Vancouver, WA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at The Hillman Group, Inc.?

Candidates can expect a pay range of $23–$25 per hour for this role.

What employment applies to this position at The Hillman Group, Inc.?

The Hillman Group, Inc. lists this role as a Full-time position.

What experience level is required for this role at The Hillman Group, Inc.?

The Hillman Group, Inc. is looking for a candidate with "Senior-level" experience level.

What benefits are offered by The Hillman Group, Inc. for this role?

The Hillman Group, Inc. offers following benefits: Health Insurance, Dental Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at The Hillman Group, Inc.?

You can apply for this role at The Hillman Group, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.