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Full Time Store Manager

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Overview

Schedule
Full-time
Career level
Entry-level
Benefits
Paid Vacation

Job Description

The UPS Store – Center Manager

Location: Alameda / Contra Costa CountyJob Type: Full-Time

Job Description

The Center Manager is responsible for the daily operations of a The UPS Store retail location. This role leads the team, oversees customer service, manages financial and operational performance, and ensures compliance with The UPS Store brand standards. The Center Manager works closely with the franchise owner to drive sales, control expenses, and deliver a consistently excellent customer experience.

This is a hands-on leadership role that requires flexibility, accountability, and strong people management skills.

Responsibilities

  • Manage day-to-day store operations, including opening and closing the center

  • Recruit, hire, train, schedule, and coach associates

  • Lead the team to deliver outstanding customer service on every transaction

  • Monitor productivity, sales performance, and service quality

  • Facilitate regular staff meetings and ongoing training

  • Support and execute local marketing and sales initiatives

  • Manage store financials, including expense control and reporting

  • Oversee inventory ordering and management

  • Ensure store cleanliness, safety, organization, and brand compliance

  • Analyze performance metrics and assist with weekly and monthly reports

  • Work flexible hours, including evenings and weekends as needed

Qualifications

  • High school diploma or GED required

  • College coursework or degree preferred

  • Minimum of one year of supervisory or management experience in retail, logistics, or a related field

  • Strong leadership and team-building skills

  • Excellent customer service and communication skills

  • Proficient with Microsoft Office and web-based systems

  • Strong organizational and multitasking abilities

  • Ability to lift up to 50 lbs and perform physical job duties

Preferred Experience

  • Retail management

  • Shipping, printing, logistics, or service-based retail

  • Customer service leadership

  • Sales and performance management

Why Join The UPS Store

  • Stable, well-known brand

  • Growth and development opportunities

  • Team-oriented environment

  • Generous incentive plans

Automate your job search with Sonara.

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FAQs About Full Time Store Manager Jobs at The UPS Store #3043

What is the work location for this position at The UPS Store #3043?
This job at The UPS Store #3043 is located in Alameda County / Contra Costa County, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at The UPS Store #3043?
Employer has not shared pay details for this role.
What employment applies to this position at The UPS Store #3043?
The UPS Store #3043 lists this role as a Full-time position.
What experience level is required for this role at The UPS Store #3043?
The UPS Store #3043 is looking for a candidate with "Entry-level" experience level.
What benefits are offered by The UPS Store #3043 for this role?
The UPS Store #3043 offers Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at The UPS Store #3043?
You can apply for this role at The UPS Store #3043 either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.