Full-Time Team Lead | Customer Service & Entertainment

Battle House Laser TagWake Forest, NC

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Job Description

Battle House Laser Tag in Wake Forest is looking for a full-time Team Lead to help run awesome laser tag experiences for our guests.

This is a great fit for someone who enjoys working with people, can stay organized during busy shifts, and likes leading a small team. If you have experience in customer service, restaurants, retail, recreation, coaching, entertainment, or supervising a small team, we would love to hear from you.

This is not traditional laser tag with plastic vests and one basic game mode. Battle House is a tactical, mission-based laser tag experience with realistic equipment, large indoor arenas, and high-energy gameplay. Our Team Leads help make sure every group has a safe, exciting, and memorable visit.

What You'll Do

Lead guests through check-in, safety rules, equipment instructions, and gameplay

Help manage the flow of games and keep sessions running on time

Provide excellent customer service to families, birthday parties, corporate groups, and walk-in players

Support and coach team members during shifts

Help keep the facility clean, organized, and ready for guests

Handle busy moments with confidence, energy, and a positive attitude

Make sure guests have fun while following safety rules

What We're Looking For

Friendly, outgoing, and comfortable speaking in front of groups

Strong customer service skills

Dependable and ready to work as part of a team

Able to lead by example and help keep the shift moving

Some leadership, coaching, training, or shift lead experience preferred

Comfortable working with kids, teens, adults, and large groups

Weekend availability required

What You'll Get

Full-time hours

$16 to $19 per hour, based on experience

Tips paid out

Free laser tag

Discounts for friends and family

A fun, active workplace that is different from the usual retail or food service job

Opportunity to build leadership and guest service experience

Schedule

This is a full-time position. Saturday and Sunday availability is required. Weekday shifts are also part of the schedule.

Ready to Get Your Battle On?

If you are energetic, dependable, good with people, and ready to help lead a fun team, apply today. We are looking for someone who can bring great energy, strong customer service, and leadership to our Wake Forest location.

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FAQs About Full-Time Team Lead | Customer Service & Entertainment Jobs at Battle House Laser Tag

What is the work location for this position at Battle House Laser Tag?

This job at Battle House Laser Tag is located in Wake Forest, NC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Battle House Laser Tag?

Employer has not shared pay details for this role.

What employment applies to this position at Battle House Laser Tag?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Battle House Laser Tag?

You can apply for this role at Battle House Laser Tag either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.