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Fully Remote | Customer Service – Vacation Planner

Aisles & AbroadNew York, New York

$45,000 - $70,000 / year

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
Remote
Compensation
$45,000-$70,000/year
Benefits
Career Development

Job Description

Position Overview

We are seeking dependable and customer-focused individuals to join our team in a fully remote Customer Service – Booking Vacations role. This position supports clients with coordinating vacation plans, assisting with reservations, and ensuring a smooth and positive booking experience.

This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided.

Key Responsibilities

  • Assist clients with researching and booking vacation packages, hotels, and cruises
  • Respond to customer inquiries regarding travel options, availability, and reservation details
  • Support the booking and confirmation process from start to finish
  • Review travel details for accuracy, including dates, accommodations, and traveler information
  • Maintain organized client records and documentation
  • Provide follow-up support before and after travel

Qualifications

  • Strong written and verbal communication skills
  • Customer-focused mindset with attention to detail
  • Comfortable navigating online systems and digital platforms
  • Ability to work independently in a remote environment
  • Previous customer service, hospitality, or administrative experience is helpful but not required

What We Offer

  • Structured onboarding and step-by-step training
  • Access to travel booking tools and supplier resources
  • Ongoing mentorship and professional development
  • Flexible fully remote work environment
  • Supportive and collaborative team culture

Ideal Candidate

This role is well suited for individuals seeking remote customer service opportunities, career changers exploring the travel industry, or professionals with service-oriented backgrounds.

$45,000 - $70,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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FAQs About Fully Remote | Customer Service – Vacation Planner Jobs at Aisles & Abroad

What is the work location for this position at Aisles & Abroad?
This job at Aisles & Abroad is located in New York, New York, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Aisles & Abroad?
Candidates can expect a pay range of $45,000 and $70,000 per year.
What employment applies to this position at Aisles & Abroad?
Aisles & Abroad lists this role as a Full-time position.
What experience level is required for this role at Aisles & Abroad?
Aisles & Abroad is looking for a candidate with "Senior-level" experience level.
Does Aisles & Abroad allow remote work for this role?
Yes, this position at Aisles & Abroad supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Aisles & Abroad for this role?
Aisles & Abroad offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Aisles & Abroad?
You can apply for this role at Aisles & Abroad either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.