Fully Remote Customer Service Representative

Remote Client Representative

Location: 100% Remote | Schedule: Flexible

We have proudly served working-class families since 1951, offering life, accident, and supplemental health products to protect members of labor unions, credit unions, associations, and their families. We’re seeking dedicated representatives to build long-term client relationships from the comfort of home via Zoom virtual consultations.

Requirements / Responsibilities / Rewards

• Conduct Remote Client Consultations: Meet with clients virtually to understand their financial goals, explain policy features, coverage options, and premium costs.
• Provide Customer Service: Support policyholders with inquiries, policy updates, and claims processing.
• Foster Relationship Building: Maintain ongoing communication with clients to review needs, update policies, and address life changes.
• Uphold Compliance & Documentation: Follow industry regulations and company policies, keeping accurate client records.

Suggested Qualifications

• Excellent communication skills
• Basic computer proficiency
• Strong work ethic
• Outgoing, energetic, and personable
• Effective time management
• Leadership or management experience a plus

Job Benefits

• 100% Work from Home
• Paid weekly, with suggested schedules for success
• Bonuses and structured contracts
• Health Insurance Reimbursement
• Life Insurance
• Flexible Schedule & Retirement Plan
• Lifetime Renewals

All interviews conducted via Zoom.

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