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Functional Support Administrator

American Operations CorporationMontgomery, AL
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Provides first-line operational and technical support for BMx client/server devices, workstations, peripherals, communication devices, and associated operational support environments. The FSA supports troubleshooting, installation, configuration, sustainment, and operational readiness activities supporting BMx program office personnel and associated support infrastructure.

FSAs work directly with Help Desk personnel, system administrators, cybersecurity personnel, and technical SMEs to resolve user issues, maintain operational device readiness, support account/access troubleshooting, and ensure operational support systems remain available. This role also supports operational transition activities, endpoint support, hardware/software sustainment, and user-support coordination activities.

Within BMx, FSAs support operational continuity by ensuring maintenance, logistics, and PMEL personnel maintain functional access to BMx operational support environments.

Requirements

Must possess DoD Secret Clearance.

Technical Skills

·       Endpoint support

·       Client/server troubleshooting

·       Windows administration

·       Device configuration

·       User support

Certifications

Preferred:

·       Security+

·       Microsoft certifications

Experience

3+ years technical support experience.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability

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FAQs About Functional Support Administrator Jobs at American Operations Corporation

What is the work location for this position at American Operations Corporation?
This job at American Operations Corporation is located in Montgomery, AL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at American Operations Corporation?
Employer has not shared pay details for this role.
What employment applies to this position at American Operations Corporation?
American Operations Corporation lists this role as a Full-time position.
What experience level is required for this role at American Operations Corporation?
American Operations Corporation is looking for a candidate with "Senior-level" experience level.
What benefits are offered by American Operations Corporation for this role?
American Operations Corporation offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, and Paid Sick Leave for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at American Operations Corporation?
You can apply for this role at American Operations Corporation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.