General Manager - Facilities - Higher Education

Job Description

Aramark is seeking an experienced General Manager- Facilities to lead integrated facilities operations within a higher education environment. This leadership role is responsible for overseeing maintenance, custodial, grounds, and campus facilities operations across multiple university locations while serving as a strategic partner to campus leadership.

The ideal candidate will bring strong higher education facilities management experience, operational leadership, financial oversight, and a proven ability to manage complex campus environments. This position requires a leader who understands the unique demands of university facilities operations, including academic buildings, student-facing environments, campus partnerships, deferred maintenance planning, safety compliance, and service excellence.

Compensation

• Base Salary: $100,000 - $120,000
• Annual Incentive Bonus Target: 10%

Schedule

• Monday- Friday from 7:00 AM - 3:30 PM
• Additional availability may be required based on campus operations, emergencies, or special projects

What You'll Lead

• Oversight of approximately 32 full-time employees

• Leadership across:

• Facilities Maintenance

• Custodial Operations

• Grounds Operations

• Management of academic buildings, dining facilities, campus common spaces, and supporting infrastructure

• Direct interaction with university leadership, campus stakeholders, and client partners

This role oversees approximately 500,000 square feet of campus facilities across three satellite campuses located within close proximity of one another.

Job Responsibilities

Facilities Operations Leadership

• Lead all day-to-day facilities management operations across campus environments
• Ensure safe, reliable, compliant, and efficient delivery of maintenance, custodial, and grounds services
• Develop operational strategies that support the university's academic mission and campus experience
• Oversee preventative maintenance and asset management programs to improve equipment reliability and building performance
• Ensure facilities are maintained to high standards of cleanliness, safety, and operational readiness

Client & Campus Partnership

• Serve as the primary facilities leadership contact for university stakeholders and campus leadership
• Build strong relationships with clients, administrators, faculty, and operational partners
• Support campus initiatives, events, operational priorities, and long-term planning efforts
• Maintain high levels of customer satisfaction and responsiveness across campus operations

Financial Management

• Manage operating budgets, forecasting, labor planning, and financial performance
• Identify opportunities for operational efficiencies, cost savings, and service improvements
• Support capital planning, deferred maintenance prioritization, and vendor management

Team Leadership

• Lead, coach, and develop facilities managers, supervisors, and frontline teams
• Foster a culture focused on accountability, safety, service excellence, and employee engagement
• Support recruiting, training, workforce planning, and succession development initiatives

Safety, Compliance & Risk Management

• Ensure compliance with OSHA, EPA, ADA, local/state regulations, and university safety standards
• Lead emergency response coordination and business continuity planning efforts
• Maintain strong safety programs and promote a proactive safety culture throughout the operation

Qualifications

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field (or equivalent experience).
• 5+ years of progressive facilities management leadership experience, preferably within a higher education or complex institutional environment.
• Demonstrated experience managing large teams and diverse facility portfolios.
• Strong knowledge of building systems, maintenance practices, safety regulations, and compliance standards.

What We're Looking For

• Strong leadership background within higher education facilities management
• Experience managing complex campus or institutional facilities environments
• Proven ability to oversee maintenance, custodial, and grounds operations simultaneously
• Strong financial acumen including budgeting, forecasting, labor management, and operational planning
• Experience leading large frontline facilities teams
• Strong client relationship and executive communication skills
• Ability to balance strategic planning with hands-on operational leadership

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Nearest Major Market: Greensboro