General Manager

General Manager-Freddy’s

Salary range: $48K to $75K depending on experience, depending on relevant restaurant, customer service, leadership, and/or kitchen experience. Final rate will be based on experience, availability, position, and business needs.

Summary

Freddy’s Frozen Custard & Steakburgers® was co-founded in 2002 by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. It was named in honor of Bill and Randy’s father. Together, they built a brand focused on quality, hospitality, cleanliness and timeless traditions.

Freddy's is looking for a General Manager who is passionate about guest relations, employee development and business growth. Growth opportunities are available to candidates who demonstrate pride, service and that attention to detail that makes Freddy’s successful.

Be a part of something special and create your own path

This location is owned by Impeccable Restaurant Group. IRG is a multi-brand fast-food operator and commercial real estate developer. Co-founded by former NBA star Carlos Boozer, Rob Tanner, Amit Sehgal, and Dr. Jeffrey Postal, the group primarily operates quick-service franchise locations and develops retail spaces across the Carolinas. Our rapidly growing portfolio focuses on popular, fast-casual and quick-service brands, including: Del Taco, Freddy’s Frozen Custard & Steakburgers, Popeyes Louisiana Kitchen, Tropical Smoothie Café, Hagen-Dazs, and Teriyaki Madness.  

General Manager Responsibilities

• Supervise product production.
• Promote the culture of Freddy’s.
• Manage efficient crew scheduling.
• Run a daily shift with integrity and honesty.
• Oversee guest services and resolve issues.
• Unload and stock inventory items as needed.
• Adhere to all safety and sanitation regulations.
• Manage, train, coach, and mentor team members.
• Prompt and regular attendance on assigned shifts.
• Provide a fun, fast-paced and fulfilling work environment.
• Communicate effectively with guests and team members.
• Develop self and team members to meet long term growth goals.
• Motivate, train and hold responsible diverse staff in a fast-paced environment.

General Manager Qualifications

• Always focused on profits and sales growth
• Aptitude towards learning, coaching and teamwork.
• Prior restaurant management or leadership experience. 
• Proficient in typical desktop software/application/programs.
• Ability to communicate effectively with guest and team members.
• Dynamic personality and a strong passion for serving high-quality food with a smile.
• Successful history of quality guest service, team building and development of people.
• Ability to motivate, train and hold responsible diverse staff in a fast-paced environment.
• Strong attention to detail and quality standards while managing time and priorities efficiently.
• Experience in setting and maintaining inventory, schedules, use of spreadsheets, and labor management.
• Experience in sales/activity reports, or other performance data to measure productivity or goal achievement.
• Available to work a variety of hours to include days, nights, and weekends and within the metro area applying.

Physical Demands

• Stand for extended periods during shifts. 
• Follow proper lifting and safety procedures. 
• Bend, reach, and pick up supplies or trash as needed. 
• Carry products, boxes, and supplies weighing up to 60 pounds.
• Lift up to 50 pounds occasionally and up to 15 pounds frequently. 

Freddy’s is an equal opportunity employer that makes employment decisions based on skills and experience; we encourage all qualified applicants to apply

Freddy’s Frozen Custard & Steakburgers® was co-founded in 2002 by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. It was named in honor of Bill and Randy’s father. Together, they built a brand focused on quality, hospitality, cleanliness and timeless traditions.

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