
General Manager
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Job Description
Revitalize Your Management Career with Massage Envy - Join our Metairie location!
At Massage Envy, we believe great leadership is about more than hitting numbers - it's about building a culture of care, accountability, and excellence. We're looking for an experienced retail leader who brings empathy, attention to detail, and a passion for developing people. If you're ready to make a meaningful impact every day, we invite you to bring your expertise to our team.
What You'll Do:
- Run the Show with Purpose: Oversee day-to-day operations with a focus on service excellence, membership growth, and retail performance - all while ensuring high standards of quality and consistency.
- Lead Thoughtfully: Cultivate a positive, team-oriented culture by mentoring, coaching, and developing your staff. You'll set clear expectations, provide ongoing support, and celebrate wins both big and small.
- Solve with Empathy: Be the go-to problem solver for staff and guests. Handle concerns with grace, professionalism, and a people-first approach that reflects our values.
- Deliver on the Details: Drive results through strong operational practices, thoughtful planning, and a keen eye for process improvement.
- Connect with Purpose: Build lasting relationships with guests and team members alike, creating an environment where everyone feels seen, supported, and inspired to grow.
Who You Are:
- A seasoned leader with a strong background in retail, hospitality, or customer-focused environments.
- Skilled at balancing operational responsibilities with team development and guest satisfaction.
- A clear communicator who leads with empathy, integrity, and confidence.
- Detail-oriented and organized, with the ability to prioritize effectively in a dynamic setting.
- Committed to creating a workplace where people feel motivated, respected, and part of something bigger.
What You'll Get:
- $60,000-65,000 TOTAL COMPENSATION (Base Salary + Bonus + Commission)
- Health, Dental, Vision, and supplemental insurance plans
- Paid time off
- Career advancement opportunities within the Massage Envy franchise network
- A people-first, team-driven culture where your leadership is valued and your impact is visible
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