General Manager
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Overview
Job Description
General Manager – Slim Chickens (Pembroke)
Pembroke, NCFull-Time | Salaried | Leadership Role
Slim Chickens is seeking a results-driven General Manager to lead our Pembroke location. This role is ideal for an experienced restaurant leader who is passionate about people development, operational excellence, and delivering an outstanding guest experience.
Position Summary
The General Manager is fully accountable for the day-to-day operations, financial performance, and team leadership of the Pembroke restaurant. This role leads all aspects of the business, including staffing, training, food safety, guest satisfaction, and cost management, while ensuring strict adherence to Slim Chickens brand standards and company policies.
Key Responsibilities
Operational Leadership
Oversee all daily restaurant operations to ensure speed, accuracy, cleanliness, and quality
Execute brand standards, recipes, and service expectations consistently
Maintain food safety, sanitation, and safety compliance at all times
Financial & Business Performance
Own the restaurant P&L, including labor, food cost, inventory, waste, and controllables
Analyze KPIs and implement action plans to improve performance
Ensure accurate cash handling, deposits, and inventory controls
Team Leadership & Development
Recruit, hire, train, and retain high-performing team members
Develop Assistant Managers and Shift Leaders through coaching and accountability
Conduct performance reviews and manage corrective action appropriately
People Operations & Compliance
Ensure compliance with all federal, state, and local labor laws
Maintain proper scheduling, timekeeping, and attendance standards
Foster a professional, respectful, and inclusive workplace
Guest Experience
Lead from the floor during peak periods
Resolve guest concerns quickly and professionally
Monitor guest feedback, OSAT scores, and online reviews
Facility & Asset Protection
Maintain equipment and facilities to company standards
Protect company assets through strong cash, inventory, and security practices
Qualifications
2+ years of restaurant management experience; General Manager experience preferred
Proven ability to lead teams of 25–50+ employees
Strong financial acumen with experience managing food and labor targets
Excellent leadership, communication, and organizational skills
ServSafe certification (or ability to obtain)
Ability to work 50+ hours per week, including nights, weekends, and holidays
What We Offer
Competitive salary with performance-based bonus opportunity
Benefits package including medical, dental, and vision
Paid time off
Growth and advancement opportunities within a growing brand
Supportive leadership and structured operational systems
Ready to Lead?
If you’re a hands-on leader who thrives in a fast-paced environment and takes pride in developing people and running a strong business, we’d love to talk with you.
Apply today to join the Slim Chickens team in Pembroke.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.