General Manager

Spark Car Wash is a high growth, institutionally backed express exterior car wash company serving the Northeast region. Our mission is to make car washing an energizing experience for everyone. We are focused on becoming the premier brand in the market by providing consistent excellence to our customers and an enriching environment to our employees. Spark is in the process of launching multiple new locations with a vision of becoming the largest chain in the Northeast.

We're a young, lively, ambitious team with a mission to give every car a clean owner and every employee a fulfilling career. You'd be joining an innovative brand at the start of an exciting journey with lots of potential for growth.

Your role is to provide a safe, fast, friendly experience to customers while ensuring a clean, well-maintained facility. The General Manager is responsible for all aspects of the site and operations, they should treat their wash like home and run it as if it was their own business. Our profit share bonus structure is only one of the ways we empower our General Managers. In addition, Spark's team of car wash professionals will provide the support to ensure the General Mangers success.

What you'll be doing:

• Develop and maintain a team that delivers a consistent experience in a timely manner
• Be the friendly face of Spark, offering customers a smile and prompt service
• Role model a culture of ownership, accountability, training, service, and cleanliness
• Identify opportunities to improve our customer service - we love hearing new ideas
• Understand the importance of profitability and the impact the correct decisions make on the customer, staff, and brand
• Ensure that the equipment is properly maintained so that the cars consistently come out with a mirror shine and smiles on the owners faces
• Responsible for the life cycle of the associates to ensure a best-in-class team
• This list is not exhaustive, the General Manager is responsible for everything at their wash