General Manager - Mammoth Clubhouse

The Sports Facilities CompaniesWichita, KS

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Job Description

GENERAL MANAGER - Mammoth Clubhouse

Sports Facilities Management, LLC

LOCATION: Wichita, KS

DEPARTMENT: OPERATIONS

REPORTS TO: VICE PRESIDENT OF VENUE MANAGEMENT

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

Mammoth Clubhouse is a next-level "competitive social" destination redefining how people play, dine, and connect-a "no spectators, no sidelines" environment where competition breeds camaraderie. We offer an elevated social sports experience with world‑class food and beverage and a unique lineup of games, including Pure Putt, pickleball, Arc Rivals, Flight Deck, Lite Linx, and Battle Bats.

Driven by the belief that elite isn't exclusive, competition cultivates community, and everyone plays, Mammoth Clubhouse is a vibrant, inclusive place to work across sport, leisure, events, F&B, and guest service.

Mammoth Clubhouse is proudly managed by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leader in sports, recreation, wellness, and event facility management and development. SFC is nationally recognized by USA Today as a Top Workplace and is known for its entrepreneurial, team‑oriented culture focused on collaboration, accountability, excellence, and service.

POSITION SUMMARY:

The General Manager leads the venue in delivering best-in-class service and hospitality to our guests. They collaborate with leaders and teams to ensure delivery of a top-tier experience, they set the strategic direction, and drive team member engagement through effective hiring and development. They oversee all business operations, maximizing financial performance, building community relationships, and growing the Mammoth Fieldhouse brand.

Key Objectives

Deliver sustainable growth and meet or exceed annual targets.
Build strong client, stakeholder, and community relationships.
Lead a guest‑focused culture of service and accountability.
Coach and develop leaders and staff to drive engagement.
Ensure safety, cleanliness, and compliance across all venue operations.

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Own day-to-day operations; analyze KPIs; execute plans for cost control, service quality, and program performance
Hire, coach, and manage department leaders; set clear goals and accountability rhythms
Lead financial management: budgets, forecasts, P&L, cash controls, inventory, and margin improvement
Oversee F&B operations end-to-end: menu, pricing, labor planning, service standards, and compliance
Oversee programming/events: leagues, parties, corporate events; align capacity, staffing, and guest experience
Ensure compliance: HR policies, safety/risk, licensing/permits, health code, and contract obligations
Partner with marketing on local demand generation, brand standards, and sponsorship execution
Negotiate and manage vendor contracts and service agreements
Prepare and present operational and financial reports to ownership and SFC leadership
Model guest-first behaviors; resolve escalations; maintain facility readiness
Perform additional duties as assigned by leadership

MINIMUM QUALIFICATIONS:

10+ years of progressive leadership experience in restaurant, hospitality, or entertainment management Add 5+ years of General Manager or above
Bachelor's degree in business management, sports management, marketing, hospitality, food & beverage, or related field (or equivalent professional experience)
Must have 5+ years minimum experience leading larger scale, high powered leadership operations Multi-unit leadership a plus
Demonstrated P&L ownership at $5M+ annual revenue.
Strong knowledge of F&B operations and guest programming (sports/events/parties).
Proven team leadership, communication, and organizational skills in a high-volume, guest-centric setting.
Must work nights, weekends, and holidays as needed
Experience with risk management and safety practices.

TRAVEL REQUIREMENTS:

Some travel involved

WORKING CONDITIONS AND PHYSICAL DEMANDS:

Will be required to sit for extended periods of time operating a computer
Office and facility have intermittent noise
Must be able to lift 50 pounds waist high

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FAQs About General Manager - Mammoth Clubhouse Jobs at The Sports Facilities Companies

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This job at The Sports Facilities Companies is located in Wichita, KS, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

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