Global Head of Payroll and HR Operations

Overview:

The Global Head of Payroll and Time Management provides enterprise‑wide leadership and accountability for global payroll and time management activities, supporting more than 51,000 employees across 35 countries in EMEA, APAC, and the Americas.

Managing teams and processes across multiple geographies, the role sets global strategy and oversees end‑to‑end execution of payroll and time management, including process design, vendor oversight, regulatory compliance, and governance frameworks, while effectively engaging a diverse set of global and local stakeholders.

Based in either Boston or London, the role leads a globally distributed organization across North America, EMEA, and APAC and reports to the SVP, Workforce Analytics and HR Infrastructure.

Key Responsibilities:

• Provide global leadership and oversight for all payroll and time management operations across multiple regions and geographies.

• Define and execute the global payroll and time management strategy, overseeing end‑to‑end delivery including process design, governance frameworks, and regulatory compliance.

• Partner strategically with GHR/CC, Finance, Tax, and external vendors to ensure accurate, timely, and consistent payroll and time‑off processes worldwide.

• Lead and manage globally distributed teams, effectively engaging a diverse range of global and local stakeholders.

• Drive continuous improvement of the global operating model while ensuring strong operational risk management, governance, compliance, and internal controls.

Requirements & Preferred Qualifications

• A proven track record in global payroll and time off management including regulatory requirements, operations, client service and vendor management

• Advanced leadership, relationship management and communications skills

• Advanced team, career development and culture cultivation skills

• Advanced risk, compliance and regulatory management skills

• Expert problem solving, decision making and conflict resolution skills

• Strong presentation and organizational skills

• Demonstrated ability to conceptualize, design and implement improvements in operational execution, governance and controls, and client experience

• Ability to develop people, financial and technology resource requirements necessary to support goals and objectives

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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