Global Program Manager

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

Oversee the Microsoft Global Support (GS) AV Program at a global scale. Accountable for end-to-end program management, including performance reporting, stakeholder communications, and sentiment tracking. Responsible for incorporating stakeholder feedback into program improvements and ensuring alignment with strategic objectives.

What you will do as the Global Program Manager:

The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

This role requires up to 50% travel

• Conducts monthly and quarterly business reviews.
• Ensures Regional Leads are informed of milestones and accountable for timely execution
• Cascades business updates and strategic changes from Microsoft to relevant supplier team members
• Accountable for timely completion of all compliance and security actions relating to any staff reporting to them (or in their reporting chain).
• Accountable for ensuring Project Managers and Technical Leads are appropriately resourced and workloads are effectively load balanced across AV deployment projects, based on scope, complexity, and site requirements, to support successful execution and delivery.
• Prepare and deliver communications and reports to stakeholders in a timely manner

What you will bring to the team:

• 5-7+ years of experience in program or project management, with a proven track record of leading complex, global initiatives
• Have at least one leading industry certification applicable to the role (such as PMP, PMI, or CAPM)
• Proven track record of maintaining situational awareness across multiple program streams
• Demonstrated ability to lead decentralized teams and drive alignment across diverse stakeholder groups

Preferred Qualifications:

• Experience with Audio Visual meeting room deployment at scale.

Skills and Competencies:

• Cross-Functional Communication
• Stakeholder Relationship Management

Qualified Candidates can expect a salary of $180,000

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Zones offers a comprehensive Benefits package

While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.

At Zones, work is more than a job - it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.