Global Standards Owner, Service, Logistics & Trade

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Deliver

Job Sub Function:

Multi-Family Supply Chain Deliver

Job Category:

People Leader

All Job Posting Locations:

Gurabo, Puerto Rico, United States of America, Memphis, Tennessee, United States of America, Raritan, New Jersey, United States of America, Shepherdsville, Kentucky, United States of America, Titusville, New Jersey, United States of America

Job Description:

We are searching for the best talent for Global Standards Owner, Service, Logistics & Trade to join our Supply Chain Excellence team located in Raritan, NJ; Titusville, NJ; Memphis, TN; Shepherdsville, KY; or Gurabo, Puerto Rico.Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Brazil- Requisition Number: R-085673Belgium- Requisition Number: R-085671

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

The Global Standards Owner (GSO) is accountable for the strategy and capabilities that drive an improved and competitive customer experience, realized through effective global process design and standardization worldwide and across all business segments.

This position will enable new capabilities, with an ongoing focus on customer value and supporting marketplace growth. Responsibilities include driving proactive development, design, standardization, and governance of all Service, Logistics and Trade enterprise standards.

The GSO will collaborate with sub-process stakeholders and peer process owners across all segments and regions to ensure effective and efficient integration of process operations and identification and leverage of cross-process synergies, particularly with commercial, planning and finance.

The GSO will continually evolve standardization to further realize centralization opportunities and improve order accuracy and customer satisfaction. The GSO is accountable for ensuring the processes are compliant with all relevant quality and compliance standards.

Key Responsibilities

• Hold the definition of “best in class” for people, process, systems, and metrics for Service, Logistics, and Trade operations.
• Lead the development of standards that govern global end-to-end process including associated policies and technologies.
• Manage updates, additions, and statutory exceptions to processes, as needed; maintain version control for all documentation.
• Ensure alignment and integration with cross-functional global processes, including Compliance.
• Drive global deployment and adoption of processes, incorporating regional and local requirements as needed.
• Review end-to-end process performance and provide governance for process adoption and business demand; participate in governance boards to help resolve operational issues.
• Drive global maturity and adherence assessment program, including
• Maintain assessments roadmap in partnership with segments
• Support assessments
• Consolidate results and key global themes
• Align with segments on roadmap items
• Act as lead consultant to partner with segments to generate engagements that drive value for JNJ
• Enable new capabilities, with an ongoing focus on customer value and supporting marketplace growth.
• Support the development of AI solutions, through augmented operations or operations supervising AI.
• Implement opportunities identified in assessments
• Coordinate with Excellence teams as required to resource improvements
• Model collaborative behaviors and support a high-performing, inclusive team culture.
• Contribute to cross-enterprise thinking and fact-based decision-making, operating effectively in a complex, matrixed environment. 

Qualifications

• A minimum of a Bachelor’s Degree is required
• 5-10 years related experience in in process development and deployment
• Experience working in a highly matrixed organization is critical for success.
• Multi-sector experience is preferred, Global experience preferred
• Able to synthesize and connect multiple inputs and translate into simple solutions and messages.
• Partner effectively and influence at all levels in a matrix environment, with strong interpersonal and coaching skills.
•  Proven experience directly and/or indirectly managing people is required.
•  Experience translating business strategy into execution.
• Experience working with various levels (from peers to senior executives) and managing resources in a matrix environment; strong influence management skills preferred.
• Proven track record of influencing and relationship-building skills that inspire trust and quickly build credibility with key stakeholders preferred.
• Strong interpersonal and communication skills required to facilitate collaboration; excellent written, oral, and presentation skills required.
• Experience driving progress and remaining focused under ambiguous and complex situations preferred; strong consulting, leader

If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.  Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation,  external applicants please contact us via https://www.jnj.com/contact-us/careers .Internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Analytical Reasoning, Customer Centricity, Demand Forecasting, Developing Others, Distribution Management, Distribution Resource Planning (DRP), Financial Competence, Global Market, Inclusive Leadership, Inventory Optimization, Leadership, Materials Handling, Order Management, Organizing, Procurement Policies, Productivity Planning, Strategic Supply Chain Management, Team Management

The anticipated base pay range for this position is :

$122,000.00 - $212,750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:Vacation –120 hours per calendar yearSick time- 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar yearHoliday pay, including Floating Holidays –13 days per calendar yearWork, Personal and Family Time - up to 40 hours per calendar yearParental Leave – 480 hours within one year of the birth/adoption/foster care of a childBereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar yearCaregiver Leave – 80 hours in a 52-week rolling period10 daysVolunteer Leave – 32 hours per calendar yearMilitary Spouse Time-Off – 80 hours per calendar yearFor additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits